Job Description
The Hilton Cleveland Downtown is adding to their team! They are looking for an Administrative Assistant to join their Catering, Events, and Sales team! This role is a great entry level position and to support up to 5 managers to ensure we have amazing group success! Come be a part of the #1 Best Company!
What will I be doing?
A Catering & Events Administrative Assistant is responsible for soliciting, securing arrangements, coordinating, and conducting follow-up for small local and group catered events.
Specifically, you would be responsible for performing the following tasks to the highest standards:
Generate proposals, contracts, BEO's, and diagrams in support of Senior Catering/Event Managers
Generate and distribute reports for the hotel team
Handle planning with tour meeting planners and generate Banquet Event Orders and Resumes based on agreed contractual terms. Prepare and process all required paperwork to include BEO's for tours, and all other related correspondences with clients.
Support daily distribution of BEO's, reader boards, and change logs
Maintain excellent working relationship from initial lead call through follow-up solicitation and maintain contact with all support departments, including banquets and functions room departments, until event conclusion
Conduct property tours to promote facilities and services
Work with Administrative Assistants in maintaining file room and proper stocking of Catering Marketing Collateral
What are we looking for?Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
希尔顿集团旗下拥有22个卓越酒店品牌,在全球126个国家和地区拥有7500多家酒店和120多万间客房,酒店致力于实现“让世界充满阳光和温暖,让宾客感受到“热情好客’”的创始愿景。通过客户忠诚度计划“希尔顿荣誉客会”,超1.8亿会员可享积分兑换住宿。