Food & Beverage Attendant (Bars)

A Bar Food & Beverage (F&B) Attendant is responsible for providing Guests with food and drinks as requested in an efficient manner and according to proper procedure and bar regulations.



What will I be doing?



As a Bar F&B Attendant, you will be responsible for providing Guests with food and drinks as requested in an efficient manner and according to proper procedure and bar regulations. Specifically, you will be responsible for performing the following tasks to the highest standards:

Manage an efficiently operated bar shift that is in accordance with the agreed standards and regulations
Use every possible opportunity to gain knowledge in all areas of bar supervision
Ensure all tables receive their drinks and food as requested
Maintain the cleanliness of all equipment used during shifts
Maintain cleanliness of the bar and stores to Health, Safety and Hygiene standards at all times
Show complete awareness of all the drink and food menus and readiness to explain and recommend food and drink contents
Comply with Company Health and Safety, and Fire Regulations and procedures
Adhere to the Company disciplinary policy when necessary
Maximise revenue and increase average spend per person through upselling, high customer service standards, effective training and motivational techniques
Demonstrate a perfect knowledge of all beverages served in the bar, how beverages are prepared (to recipe) and presented, and how Bar personnel are trained to possess this knowledge and the application of it
Meet or exceed the monthly drink profit margin target

What are we looking for?



A Bar F&B Attendant serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Customer Service experience in supervisory or above capacity
A warm personality, attentive and smartly presentable
Ability to listen and respond to demanding Guest needs
Excellent leadership, interpersonal and communication skills
Accountable and resilient
Committed to delivering high levels of customer service
Ability to work under pressure

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Previous experience in similar role
Passion for delivering exceptional levels of guest service



What will it be like to work for Hilton?



Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. We are committed to an equitable and inclusive workforce that represents many different cultures, backgrounds and viewpoints. Grounded in our founding purpose, we foster an environment where Team Members can be their authentic selves with opportunity for all to learn, grow, succeed and thrive. Joining this award-winning Great Place to Work culture means:

A laundered uniform provided to you
Free team member meals served fresh daily
100 discounted travel nights per year for you, your friends or family to enjoy at any of our 7000+ hotels located in 122 countries and territories around the world!
Food & Beverage discounts so you don’t just stay when you travel but also enjoy dining experiences
Flexibility so you can Thrive and make space for what matters most
Working alongside an experienced and dynamic leadership team in our hallmark property, this role provides an exceptional opportunity for growth and Hilton career progression