Revenue Manager

As Revenue Manager, you are responsible for analyzing and presenting financial and demand-based data that will help the Commercial Team and Senior executive team to make well-informed decisions about potential new business and the market, in general.

This position will report directly to the Director of Revenue Management. The primary purpose of this position is to monitor group and transient business thresholds within the two-year forecast to ensure measurable improvements for demand and availability. Supply critical analysis on the effect of short range decisions effecting occupancy, average rate and rooms profit goals.

 What will I be doing?

Manage and lead the Reservations Team through day-to-day operations. 
Ensure effective information gathering and analysis is conducted in order to identify and maximize on all possible opportunities and minimize any risks.
Provide critical analysis of strategies, room statistics and demand factors.
Prepare, along with your leader, a market segment outlook and maintain on a daily basis by monitoring actual results versus forecast for plan achievement.
Complete and analyze month-end reports.
Contribute to develop, monitoring and adjusting sales and pricing strategies. 
Outline risks and opportunities relative to meeting rooms versus Guest room availability to present at weekly meetings.
Ensure Team Members have current knowledge for all relevant processes, policies and promotions, as necessary, to perform their duties.
Manage staff performance in compliance with company policies and procedures. 
Recruit, manage, train and develop the Reservations Team

What are we looking for?

 A Revenue Manager serving Hilton is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Positive attitude and good communication skills
Commitment to delivering a high level of customer service
Excellent grooming standards
Flexibility to respond to a range of different work situations
Ability to work under pressure and under own initiative

 It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Knowledge of local market
Knowledge of hospitality
Ease of self-learning 
Passion for sales and for achieving targets and objectives
Degree level qualification in a related field.

 In addition, we look for the demonstration of the following key attributes:

High Quality
Productivity
Dependability
Customer Focus
Adaptability

What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!