Job Description
A Groups Coordinator will ensure the effective coordination and administration of all group bedroom bookings, as per the group reservations procedure.
What will I be doing?
As Groups Coordinator, you will ensure the effective coordination and administration of all group bedroom bookings, as per the group reservations procedure. Specifically, you will be responsible for performing the following tasks to the highest standards:
Adhere to the events and group yield policy in order to maximize revenue
Develop and maintain a customer database
Generate and develop sales leads and contact potential clients to build business relationships
Research local competition and local events
Manage administrative requests as directed by the Management Team
Manage an events schedule to maximise yield
Build strong relationships with customers, Guests and Team Members in order to gain full understanding of their needs and work to serve them effectively
Arrange and carry out Hotel show rounds
Ensure the complete administration and execution of all planned events
Participate in hotel promotional activities
What are we looking for?
A Groups Coordinator serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
Good organisational and administration skills
Commitment to delivering a high level of customer service
Confident telephone manner
High level of IT skills
Fluent in Turkish & English
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Knowledge of the hotel property management systems
Previous experience in a Conference and Events function
Relevant degree, in a business discipline, from an academic institution
What’s in it for me?
Career and development opportunities in Hilton Hotels Worldwide
Competitive Salary & Wages
Private Health Insurance
“Go Hilton” - discounted room rates in Hilton Hotels Worldwide for yourself and your family members & friends
Indoor Parking Privileges
Complimentary Dry Cleaning for Business Attire
Monthly Transportation Fee
Complimentary Shuttle Bus
50% discount on personal food & beverage consumption in the sister hotels.
Extended nursing hours of 1,5 hours until the baby reaches to 18 months (for newly born mothers)
14 days paid paternity leave
Opportunity to make a positive impact on environment and community with Travel with Purpose program
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
希尔顿集团旗下拥有22个卓越酒店品牌,在全球126个国家和地区拥有7500多家酒店和120多万间客房,酒店致力于实现“让世界充满阳光和温暖,让宾客感受到“热情好客’”的创始愿景。通过客户忠诚度计划“希尔顿荣誉客会”,超1.8亿会员可享积分兑换住宿。