Job Description
What will I be doing?
As Night Auditor, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and maintain the professional financial standards of the hotel by managing end-of-day reports, ensuring accuracy, and reporting anomalies. We rely on You to perform the following tasks to the highest standards:
Ensure exceptional guest experience to our guests
Provide help and assistance to our guests during their stay
Undertake a review of end-of-day takings against logged reports
Edit all reports to ensure accuracy and full completion
Investigate any anomalies found between daily reports and takings
Assist in emergency situations
What are we looking for?
Night Auditors serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
Pride in ensuring the accuracy of work and encourages Team Members to do the same
Strong analytical skills
Computer literate, with particularly strong knowledge of Microsoft Excel
Understanding of the responsibilities of other areas within the Finance Department
Excellent grooming standards
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Previous experience working in Front Office or hotel outlets
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
希尔顿集团旗下拥有22个卓越酒店品牌,在全球126个国家和地区拥有7500多家酒店和120多万间客房,酒店致力于实现“让世界充满阳光和温暖,让宾客感受到“热情好客’”的创始愿景。通过客户忠诚度计划“希尔顿荣誉客会”,超1.8亿会员可享积分兑换住宿。