Job Description
WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.
Please note that this role is Monday to Friday 5 hours per day.
A WORLD OF REWARDS
Hourly Rate of £12.50
Smart uniform provided and laundered
Free and healthy meals when on duty
Personal Development programmes designed to support you at every step of your career
A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)
Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
Team Member Referral Program
High street discounts: with Perks at Work
Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
Discounted dental and health cover
Discounted Taxi when public transports stop running
Modern and inclusive Team Member’s areas
A Hotel Administrator is responsible for carrying out the daily activities of the Executive office to deliver an excellent staff experience while providing secretarial support, managing the mail, and carrying out filing.
What will I be doing?
As a Hotel Administrator, you are responsible for carrying out the daily activities of the Executive office to deliver an excellent staff experience. A Hotel Administrator will also be required to provide secretarial support, manage mail, and carry out all filing. Specifically, you will be responsible for performing the following tasks to the highest standards:
Carry out daily administrative activities of the Executive office while adhering to Hilton Standards, policies and procedures
Provide secretarial support to the Executive team
Ensure all communications, particularly relating to owners, guests and the Corporate office are handled promptly and professionally
Receive and distribute mail
Ensure outgoing mail is dispatched in a timely manner
Provide minutes to Executive Team Meetings and compile management reports in a timely and accurate manner if necessary
Maintain adequate supplies of office stationary
Identify and build internal and external relationships
Carry out all filing
Comply with all key security mandates
Report any maintenance issues or hazards
Maintain own work area in a clean, tidy and good manner
Report defective materials and equipment
Assist with special projects related to the Executive Office
What are we looking for?
A Hotel Administrator serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
Excellent verbal and written communication skills
Excellent administration and IT skills
Committed to delivering a high level of customer service, both internally and externally
Flexibility to respond to a range of different work situations
Ability to work under pressure
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Previous administrative experience in a fast paced environment
EVERY JOB MAKES THE STAY.
At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.
We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay.
Find out more about all our brands and hotels - Hilton Brands | Global Hospitality Company
What are we looking for?A Hotel Administrator serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
Excellent verbal and written communication skills
Excellent administration and IT skills
Committed to delivering a high level of customer service, both internally and externally
Flexibility to respond to a range of different work situations
Ability to work under pressure
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Previous administrative experience in a fast paced environmentWhat will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
希尔顿集团旗下拥有22个卓越酒店品牌,在全球126个国家和地区拥有7500多家酒店和120多万间客房,酒店致力于实现“让世界充满阳光和温暖,让宾客感受到“热情好客’”的创始愿景。通过客户忠诚度计划“希尔顿荣誉客会”,超1.8亿会员可享积分兑换住宿。