Head Waiter/Waitress

WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE. 

Conrad London St James is one of Hilton’s three global luxury brands and reflects the bold, inspired and personalised service we offer our guests. The hotel is renowned for its excellent service and is in the top 5% of hotels in London and the Top 10% in the world.

A World of Rewards:

Salary up to £32,900 (Basic salary: £26,935 plus and expected average annual service charge likely to be between £5,000 - £6,000) -Based on the 39 hours contract
A global travel program for team members
Meals whilst on duty
To be part of a fabulous team

The Pem restaurant is named after Emily Wilding Davidson who was a prominent suffragette. Pem was her families’ affectionate name for her and we’re proud to dedicate The Pem to strong women leading from the front.

We’re based in the heart of Westminster where so much of British history has unfolded, of which female figures have played an integral role. Today, we’re pushing forward, championing the career progression of women in hospitality.

In partnership Chef Sally Abé, one of the London’s most celebrated and awarded young chefs, we’re delighted to serve the food that Sally has always wanted to cook. We’ve quickly built a strong reputation for elegant flavours using seasonal-led ingredients, locally produced. Since opening just a year ago, we’ve won an array of awards including ‘One to Watch’ at the National Restaurant Awards 2021. As consultant chef at the Pem, Sally has been named Ayala’s Female Chef of the Year and as one of Code’s 100 Most Influential Women in Hospitality.

Our restaurant’s beautiful design includes a private dining room with an impressive wine wall, it’s truly a Sommelier’s dream. We’re very passionate about our pours, choosing wines from independent growers, iconic houses and everything in between. The list showcases wines from all over the world, always with our ethos at heart – to delight guests with what is in their glass.

We are already very proud of our list but like all things special, we need it to evolve and develop. Are you the person to take our wine selection to new heights?

 

The Role

Supervise the Food and Beverage Outlet operations
Communicate and delegate tasks to the team
Ensure compliance of brand standards
Manage guest queries in a timely and efficient manner
Represent needs of the team
Assist Food and Beverage management with training and development of team members
Supporting the Restaurant Manager in initiatives , private dining and events
Deputising for Management
Working closely with the Sommelier team in perfect timing of the order of servic

 

 Travel:

St James Park Tube Station – District & Circle Line – across the road
Westminster Tube Station – Jubilee Line (4 Mins Walk)
Victoria Station (8 Mins Walk)
Waterloo Station (10 Mins Walk)