Job Description
1. Serve the hotel and guests by providing a unique and unforgettable experience according the 1. Serve the hotel and guests by providing a unique and unforgettable experience according the Brand Standards.
2. Making sure that everything runs perfectly so the guests could get the best service.
3. Checks guest satisfaction and attend to guest requests or inquiries regarding food and service.
4. Makes frequent suggestions to management in reference to restaurant general operation and F&B promotion.
5. Performs duties common to all waiters and other duties as may be assigned.
Sofitel Hangzhou West Lake sits on the picturesque banks of the West Lake, beside Hangzhou's buzzing CBD downtown and Xihutiandi complex. Meticulously renovated, the hotel has re-opened with 233 luxury rooms and suites, with a contemporary all-day dining restaurant, classic Chinese restaurant, and the chic Le Bar. The pool, beauty salon and fitness center accompanies multi-functional banquet complex, the rooftop bar Sky Garden and conference room Le Lac with panoramic views of West Lake.
