Job Description
Front Office:
Welcome and escorts arriving VIPs and bids farewell upon their departure.
Guest relationship day to day maintenances.
Provide courteous and professional services to every single guest of the Hotel.
Maintain a detail record of all incidents (guest or employee) all finding and other relevant items to the events in the Logbook. Where discretion is required, reports directly to Duty Manager who on duty.
Maintains record of guest feedback and takes remedial action to resolve problems.
Coordinates and cooperates with all other operating department and must have strong relationship and interaction with all hotel guest, visitors and members of the local community.
Organization introduction "Surrounded by lush gardens and blue lagoons, with striking visual ambiance and classical Mediterranean Architecture, Sofitel Shanghai Sheshan Oriental is a subtle blend of traditional Chinese Fengshui and French contemporary style. The resort’s natural surroundings with palm trees and colorful flowers trimming the edges of the 4,400 square-metre outdoor swimming pool; blue waters cascade over rocks, through canals and under bridges before reaching an idyllic man-made beach. The magnifique hotel is perfect for both leisure and business travelers.
Located in Sheshan National Tourism Resort in the most dynamic city of Shanghai China, the hotel is 35 minutes from the city centre.
The Sofitel pillow menu and the exclusive Sofitel MyBed guarantee a perfect nights sleep. In addition to in-room essentials such as complimentary Internet broadband, Wifi, room amenities together with a choice of fashionable scents are just three of many luxurious touches. The sommelier compliments this dining experience with a wine tasting ritual of worldwide and local premium selected wines.
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