The international tourism, hospitality & service network

FO Management Trainee

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Job Source

Sofitel Shanghai Sheshan Oriental

Location

China, Shanghai

Salary

Negotiable

Designation

Front Office

Job Type

Full Time

Language

Bengali fluent

Job Posted Date

12-03-2024

Job Description

Front Office:
Welcome and escorts arriving VIPs and bids farewell upon their departure.
Guest relationship day to day maintenances.
Provide courteous and professional services to every single guest of the Hotel.
Maintain a detail record of all incidents (guest or employee) all finding and other relevant items to the events in the Logbook. Where discretion is required, reports directly to Duty Manager who on duty.
Maintains record of guest feedback and takes remedial action to resolve problems.
Coordinates and cooperates with all other operating department and must have strong relationship and interaction with all hotel guest, visitors and members of the local community.

Job Requirements

Bachelor
Good Computer skills (word processing and spreadsheet)



Sofitel Shanghai Sheshan Oriental




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