Job Description
To supervise front desk agent and concierge bellboy and ensure that they are adhering to all hotel policies, procedures and standards while striving towards total guest satisfaction. To ensure that the above-mentioned areas are working in a professional manner at all times. Follow company policies and procedures, maintain confidentiality of proprietary information and protect company assets.
JW Marriott Hangzhou located in the city center which can overview the historical the Beijing- Hangzhou Grand Cannal, close to Wulin Commercial Circle and Westlake Culture Square, which is very convenient to famous Lingyin temple, Leifeng Pagoda and Xixi National Wetland Park.
Hotel offers 305 guest rooms which possesses the city view, all rooms equipped with fashion furniture and high quality bed linens. While, the Executive Lounge overlooks West Lake with spectacular view of downtown that serves a full breakfast, choice refreshments and delicate snacks throughout the rest of the day.
Asia Bistro, Manho Chinese Restaurant, Manho Club, Cru steak house, four restaurants offer unforgettable culinary experiences. One Lobby Lounge gathering business clients and One Velocity Bar is a contemporary sports bar that provides billiards and darts to provide a moment of gateway for in house guests.
For meeting & event planners, JW Marriott Hotel Hangzhou offers over 1695 square meters of contemporary function space. The Grand Ballroom on Level 3, a 970 square meters’ pillar-less expanse which is divisible into 3 sections, perfect for product launches, fashion shows, exhibitions and events catering to up to 1,000 guests. Meanwhile, 11 additional meeting suites for board meetings and special gatherings.