Connecting World's top Talents with Premier Jobs and Networking.
Connecting World's top Talents with Premier Jobs and Networking.

Lobby Ambassdor Trainee(Study and Internship Program 6months)

Apply instagram Share link

Job Source

DoubleTree by Hilton Beijing


China, Beijing


2400 ~ 2500 CNY


Front Office

Job Type

Full Time


English basic

Job Posted Date


Job Description

Lobby Ambassdor is responsible for creating and maintaining a professional relationship with the guests, before guest arrival, during their stay, and after guest departure. Major responsibilities include the room arrangement according to guest’s preferences, in room services as check in, check out, replenishment of amenities and dining.Ensuring a high level of personalized guest services at all times beyond the guest’s expectations. Dedicated and pro active to accomplish any request the guest might have or assistance the guest need. Assuring a proper follow up on guest comments in a respective time frame.
1.Awareness of the different room categories and the room features
2.Conscious of guest’s preferences and needs
3.Manage guest profile & history, and prepare VIP alert, personalized welcome card for guest
4.Ensuring a smooth check in procedure according to the Brand Service Standards
5.Attentive to guest’s inquiries and requests at all times,ensure a follow up is done within the respective time frame
6.Be proactive in offering assistance to the guest
7.Show Hilton Values, especially for intigrety, be familiar with Hilton Honors product knowledge
Achieve monthly Honors enrolment target
8.To have knowledge of Hilton Worldwide Programs, e.g. HHonors, SALT, Guest History etc
9.Provide in room check in, room orientation and basic hotel introduction, check out for all guests

Job Requirements

Degree College and Hospitality Major // Gender :Female // Computer skill :Office

*For this study and Internship program
Requirements: At least 18 years old, student or graduated within 5 years in the subject areas of the internship.
Benefits: 3 meals in staff canteen, uniform, accomdation
Other benefits from program: 2 weeks Chinese Culture classes

DoubleTree by Hilton Beijing

Just one more quick step more to complete your application!


Welcome to Linkedtour! Please complete your profile first and then enjoy your trip in Linkedtour!


Just one more quick step more to complete your application!


Please complete now your information at our partner site and click to apply. Good luck !