Job Description
1. Handle all duties according to hotel policies, procedures, internal rules and standards.
2. Assist all guests in problems and questions as required. Ensure that all guest problems are resolved by using Marriott Learn Model.
3. Take action to participate in hotel incentive program. Familiar with hotel sale strategy
4. Be flexible in regarding to work schedule. Have a solid understanding of hotel operations. Assist fellow associates when necessary to get all jobs done on time
5. At all times strive to represent Marriott in the most professional manner.
6. Be disciplined at all times, stand alert and tall at the front desk, greet guests immediately and offer assistance before the guest needs to ask. Focus your total attention to the customers.
JW Marriott is one of the top brands under the Marriott International, Inc. and has been named to commemorate the founder Mr. Marriott. Since 1987, JW Marriott has quickly become a globally known hotel brand due to its high quality services provided and luxurious accommodations. It has become a major business industry which people know of and love. In addition, it is worth mentioning that in order to maintain its standards, brand and quality, provide the JW symphony of service to the guest. This allows customers’ specific needs and wants to be fulfilled.
JW Marriott Hotel Beijing is located in the bustling business center and is part of China Central Place’s business cluster along with residential towers and businesses. Moreover, China Central Place is composed of three office buildings and has shopping malls including over 900 international different brands. It is a significant location on the Chang’An East Avenue business area in Beijing. The location of the hotel is quite advantageous and convenient because of its surroundings. Lastly, transportation systems around the hotel allow you to easily access close-by tourist attractions and shopping centers.
May JW Marriott Hotel Beijing be the start of your successful journey!
