Job Description
Service Agent is aware and can proceed with the True Conrad Service.
Welcoming the guest on property with sincerity and by using the guest’s name
Communicating the guest’s arrival through the walkie talkie ensuring the Guest
Accompany the guest to the Reception Counter for the check in.
Anticipate to any guest requests or inquiries.
Taking guest's order and deliver F&B service.
Collecting guest's feedbacks and taking actions to improve guest satisfaction.
Welcome to Conrad Hangzhou in the emerging Qianjiang CBD. Soaring over 50 storeys, this luxury hotel comprises two distinct towers – a true landmark that's visible from all over the city. Guests will find unique architecture, sleek interiors and inspired artwork at every turn, and the panoramic views from every guest room invite you to see Hangzhou from a unique vantage. Enjoy a cocktail at one of our restaurants overlooking the city as the light show shines below.