Job Description
Responsible for all duties performed by the Front Desk Agents. Main focus on reception work of groups & VIP guests. Keep good relationship between hotel and guest to assure highest level of satisfaction. The Luxury Collection Butler will be the key element in the communication between the Guest and the hotel management. Service will be delivered based on a high level of luxury elements based on the brand requirements of the Luxury Collection Hotels and Resorts.
Hangzhou Luxury Collection Hotel (The Luxury Collection®) has had its grand opening in Sep 2014. It is an international 5-Star luxury hotel owned by Hangzhou GreentownReal Estate Co., Ltd. Located in the emerging CBD Qianjiang New Town inHangzhou, the hotel occupies the highly desirable address which is close to thenotable Qiantang River and within short distance from culture attractions andtransportation hubs in Hangzhou.
The Luxury Collection Hotels &Resorts® from Apennine Peninsula - Italytraces its heritage to 1906. Now, the brand embraces its Europeanlineage into Hangzhou, the capital city of Sui, Tang, Song and Yuan Dynasty.“Exceptional, Indigenous, Experience”, the 3 core values of Luxury Collectionwill be well delivered together with the profound historic culture of Hangzhou.
There are 205 spacious guest rooms andsuites in the hotel with construction space totaling 52,000 square meters. Theluxury and modern architectural style is designed by the famous architecturaldesigner Mr. Pierre-Yves Rochon which manifests the positioning of LuxuryCollection brand. We provide all guests of Luxury Collection with our LCConcierge Program, Assouline Guides, LC Cocktail Collection and other brandsignature product and service. Aligned with “Win with Talent”development strategy, Careers and Care Program that the training programs are in place to assist our associates to achieve their career goals.
Come, grow with us! We sincerelyinvite you to join our Hangzhou Luxury Collection Family. Let us together access the portal to excellence and guide those global explorers to experience over possessions.
