Job Description
1,In charge of F&B outlets overall coordination (Panorama/ Rooms service / Lobby 2,Bar/Banquet) through control of implementation of up-to-date hotel standard procedures and industry best practices.
3,Assist F&B Manager in establishing proper communication and regular updates on means to reach the targeted revenues.
4,Creating & updating parameters establishing constructive F&B analysis tools
5,Analysis of market intelligence and competition best practices by providing related practical reports.
6,Generally controlling service quality standards in accordance with the Sofitel 7,Standards, brand exigencies and mystery shopper reports guaranteeing consistency throughout all F&B sub departments.
8,Establishing & auditing necessary standard procedures and policies for related outlets to ensure the proper follow up of selling strategies. Conducting related training for concerned departments. Establishing guests relationships to build and achieve loyalty of customers and a pool of regular patrons
Hangzhou Luxury Collection Hotel (The Luxury Collection®) has had its grand opening in Sep 2014. It is an international 5-Star luxury hotel owned by Hangzhou GreentownReal Estate Co., Ltd. Located in the emerging CBD Qianjiang New Town inHangzhou, the hotel occupies the highly desirable address which is close to thenotable Qiantang River and within short distance from culture attractions andtransportation hubs in Hangzhou.
The Luxury Collection Hotels &Resorts® from Apennine Peninsula - Italytraces its heritage to 1906. Now, the brand embraces its Europeanlineage into Hangzhou, the capital city of Sui, Tang, Song and Yuan Dynasty.“Exceptional, Indigenous, Experience”, the 3 core values of Luxury Collectionwill be well delivered together with the profound historic culture of Hangzhou.
There are 205 spacious guest rooms andsuites in the hotel with construction space totaling 52,000 square meters. Theluxury and modern architectural style is designed by the famous architecturaldesigner Mr. Pierre-Yves Rochon which manifests the positioning of LuxuryCollection brand. We provide all guests of Luxury Collection with our LCConcierge Program, Assouline Guides, LC Cocktail Collection and other brandsignature product and service. Aligned with “Win with Talent”development strategy, Careers and Care Program that the training programs are in place to assist our associates to achieve their career goals.
Come, grow with us! We sincerelyinvite you to join our Hangzhou Luxury Collection Family. Let us together access the portal to excellence and guide those global explorers to experience over possessions.