Job Description
Assign room according to guest request and preferences whenever possible. Pre-register designated guests and prepare key packets. Organize and coordinate check-in/pre-registration procedures for arriving groups. Review/Track/Accommodate requests for room/check-out changes when possible; communicate status to appropriate staff. Confirm reservations and cancellations. Review out-of-order rooms daily. Ensure rates match market codes and document exceptions. Verify and adjust billing for guests. File guest paperwork or documentation. Set up/process all guest check-ins/check-outs. Activate room keys. Secure valid payment. Identify any over-commitments. Perform duplicate reservation checks; block rooms. Run daily reports. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly.
Located on the beach of the iconic Palm Jumeirah, the first Marriott Resort in Dubai offers the best of both worlds, catering to both the leisure seeking and dynamic business traveller. With the convenient conjunction to Dubai’s Sheikh Zayed Road, connecting the downtown area and the Burj Khalifa with the main shopping malls and business districts, the resort is the ideal starting point to explore all that Dubai has to offer. Our Rooms have private balconies and offer deluxe bedding, complimentary Wi-Fi and 24-hour room service. Enjoy a swim in the hotel’s beachside pool, workout in the fitness centre or relax at the Saray Spa. Young travellers can enjoy their own space at the indoor Kidz Club. The hotel has 8 restaurants which include Korean, Italian, Japanese and Mexican cuisines. In front of the hotel is the West Beach promenade where guests can relax on the hotel’s private beach, swim or enjoy water sports in the warm waters of the Arabian Gulf, explore the restaurants along the promenade and more
