Job Description
Your responsibilities include greeting guests, providing accurate wait times and escorting customers to the dining and bar areas.
What responsibilities will you have?
Ensure that customer needs and desires are met
Relate with head chefs, maintenance, transportation, and security managers
Order supplies and coordinate services from outside vendors
Room bookings over the phone
Ensure that lobby area is tidy and presentable
Greet customers as they step into the hotel facility
Attend to customer complaints
Provide helpful and inviting environment for guests
Ensure book registration of each guest as they arrive
Coordinate the activities of other hotel workers
Answer questions asked by guests
Ensure maintenance of the hotel facility
Constantly remind servers of guests waiting
