The international tourism, hospitality & service network

Front Office MT

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Job Source

Shangri-La Qiantan Shanghai

Location

China, Shanghai

Salary

2400 ~ 2500 CNY

Designation

Front Office

Job Type

Full Time

Language

English fluent, German fluent

Job Posted Date

22-03-2024

Job Description

The Guest Relations Officer trainee is responsible in ensuring the overall well being ofguests in terms of customer satisfaction and comfort, and that all guest requirements arefulfilled in the most efficient and timely manner in accordance with the policyestablished by Shangri-La Qiantan and Shangri-La Hotels & Resorts. She/He is also to established and maintain greater customer interaction in order tocreate a warm and welcoming atmosphere for all patrons of the hotel.Is responsible to obtain feedback proactively at all the times in readiness to address anyguest concerns and to disseminate the relevant information pertinent to all respectivedepartments. Sells accommodation in such a manner to maximize revenue and occupancy. Cross sell other areas of hotel such as F&B, Manager on Duty and others

Job Requirements

At least 18 years old, student or graduated in the subject areas of the internship.
Benefits: Accomdation , Working meals , uniform and laundry
Scholarship for RMB300/month/person for successfully



Shangri-La Qiantan Shanghai


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