The international tourism, hospitality & service network

Learning & Development Specialist

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Job Source

Miral Experiences

Location

United Arab Emirates, Abu Dhabi

Salary

Negotiable

Designation

Hospitality

Job Type

Full Time

Language

English fluent

Job Posted Date

12-03-2024

Job Description

Job Description
Assist the TD&E Manager and Support Managers to deliver core learning programmes and engagement initiatives across Miral.

Job Role

Interact regularly with all Miral colleagues (including park walks and special events), with specific focus on allocated stakeholder groups
Work closely with the Support Managers to assist them in meeting specific department/Park requirements
Co-design, co-deliver and co-facilitate learning programmes 
Assist the Support Managers in delivering engagement activities throughout the year, aligned with the experiences’ operational calendars, including the monthly WOW recognition program
Support the business with everyday engagement activities such as recognition, length of service and birthdays, by providing guidance and direction on where to find information
Send out communication updates to the business through Yammer, Smile Alerts, digital signage and posters 
Assist the rest of the HR team and support senior HR leaders with logistics when running events
Research new and innovative learning and engagement tools and ideas, and share with the team 
Support Farah’s Emiratization programme, as required
Support the business with internships, cross-training and multi-skilling
Ensure learning records and documents are kept up to date
Provide weekly, monthly and 1/4ly reporting as needed by the TD&E Manager, Talent Management Director and Director of HR
Supervise the TD&E Administrator, ensuring delivery against objectives and development opportunities are provided

Job Requirements

Essential:

Secondary or above
Train the trainer certification 
Minimum 1 year experience in learning delivery 
Excellent written and spoken English 
Good MS Office skills; Word, Powerpoint, Excel
UAE Nationals with Family Book 
Desirable:

CIPD Certificate in Training Practice or equivalent 
Experience in design, facilitation and evaluation of learning initiatives
Stakeholder Management 
Experience with Learning Management Systems
Working knowledge of online tools such as Articulate Storyline



Miral Experiences




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