Job Description
"• Plan and co-ordinate the provision of friendly, efficient services to the guests
• Schedule activities for the guests
• Plan and co-ordinate all promotional activities targeting our clients
• Trace relevant statistics about the clientele
• Co-ordinate and supervise all activities for the guests
• Assist with check-ins/check-outs of the clients
• Greet guests upon arrival
• Assign the room for the guests
• Cover the guest relations counter
• Assist the guests with airline bookings and reconfirmation’s
• Assist all departments in being receptive to the needs of the guests
• Attend recreation activities when necessary
• Assist in any other duties when required by the Guest Relations Manager
• Assist with translations (information; guest directory; menus etc) as required
• Provide feedback from the guests to Loyalty Manager for action"
Intercontinental Jinan City Center is located in the heart of Jinan city centre, besides Spring City Square and Gui He Shopping Mall. It boasts an atrium with plenty of sunlight and glass ceilings. A fitness centre, a swimming pool, spa and sauna await guests.
Intercontinental Jinan City Center is a 15-minute drive from Jinan Railway Station. Jinan International Airport is 45 minutes' drive away.
Guestrooms feature spacious bathrooms with separate shower and bathtubs. Amenities include a minibar and tea and coffee-making facilities. Cable TV channels are provided.
The hotel also provides a grand ballroom and 10 meeting rooms, a beauty salon, a rooftop garden and souvenir shop. Ticketing services and currency exchange services are provided.
Ming Shi Yan Chinese Restaurant serves traditional Chinese dishes in a stylish setting. Other dining options include a French restaurant and a buffet restaurant.
