The international tourism, hospitality & service network

Guest Relation Officer MT

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Job Source

Intercontinental Jinan City Center

Location

China, Jinan

Salary

2500 ~ 2501 CNY

Designation

Front Office

Job Type

Full Time

Language

English fluent

Job Posted Date

20-03-2024

Job Description

"• Plan and co-ordinate the provision of friendly, efficient services to the guests
• Schedule activities for the guests
• Plan and co-ordinate all promotional activities targeting our clients
• Trace relevant statistics about the clientele
• Co-ordinate and supervise all activities for the guests
• Assist with check-ins/check-outs of the clients
• Greet guests upon arrival
• Assign the room for the guests
• Cover the guest relations counter
• Assist the guests with airline bookings and reconfirmation’s
• Assist all departments in being receptive to the needs of the guests
• Attend recreation activities when necessary
• Assist in any other duties when required by the Guest Relations Manager
• Assist with translations (information; guest directory; menus etc) as required
• Provide feedback from the guests to Loyalty Manager for action"

Job Requirements

Free Accommodation, free work clothes, free employee meals,Large clothes are washed for free

Attachments

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Intercontinental Jinan City Center




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