1. Front Office 2. House Keeping 3. F&B Banquet 4. Restaurant 5. Public Relationship

Freelance Translator

1. Worked well in a team setting, providing support and guidance. 2. Worked effectively in fast-paced environments. 3. Volunteered at local community organizations, providing assistance with day-to-day operations. 4. Performed detailed research on local activities to maximise customer value and enjoyment. 5. Issued tickets, collected payments and provided invoices to finalise travel bookings for clients 6. Inspected resorts and hotels to assess accommodations, quality and suitability for clients.

1. Monitored staff performance, enforcing adherence to policies, procedures, regulations, health codes, license requirements, and top service standards. 2. Conducted weekly and monthly staff meetings to review performance and discuss upcoming events. 3. Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared. 4. Handled escalated customer complaints to provide full resolutions and promote loyalty. 5. Maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.