Daniel M. Geller
Elite Protective Security Services , Guest Relations Officer and Security Supervisor
Job Type
On the job
Location
United Arab Emirates, Dubai
Personal Advantage
Highly experienced Guest Ambassador, Promoter ,Host, Presenter, Guest Relations Specialist.
Reliable, possessing a positive attitude, being skilled at conversation, being able to think on my feet, comfortable engaging instantly with strangers and people of all ages and backgrounds. Responsible, calm, efficient, and organized with great attention to detail. Friendly and outgoing personality, well presented & groomed, good manners. Good interpersonal, people management and leadership skills. Attention to details and excellent problem solving skills, communication and reporting skills, customer service & people skills.
Job Preference
No Preference yet
Experience
Guest Relations Officer and Security Supervisor
2015-11 - 2021-09
Elite Protective Security Services Supervisor
Content
● Responsible for providing security services for customers and club members.
● Ensured safety and security of all employees, guests and belongings.
● Participated in security activities for private parties and special events.
● Deploy and follow safety procedures. Provide escort to the customer.
Guest Ambassador
2021-10 - 2022-04
Expo 2020 Dubai Executive
Content
● Meeting and greeting guests, assisting with queries and providing satisfactory solutions throughout the Pavilion.
● Enhancing the Pavilion guest experience through engaging and fun interactions showcasing positive attitude and pride in representing the country.
● Providing outstanding customer service to all guests, clients and colleagues at all times throughout the whole Expo site.
● Acting as the face of nation with full understanding and presentation of content, values and wider cultural significance of the Serbian Pavilion.
● Facilitating guests journeys, escorting and managing school groups, monitoring guests numbers and flow inside the Pavilion.
● Acting as a translator and providing tours in different languages, participating in evening events and parades.
Supervisor for Luna Lounge - Ce la Vi restaurant and Turn 9 – Opa restaurant
2022-11 - 2022-12
Yas Marina Circuit, F1 Abu Dhabi Grand Prix Supervisor
Content
● Overseeing all restaurant operations to ensure that restaurants run smoothly.
● Conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained.
● Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations.
● Checking in on dining customers to enquire about food quality and service.
● Monitoring the restaurant’s cash flow and settling outstanding bills.
● Reviewing customer surveys to develop and implement ways to improve customer service.
● Resolving customer complaints in a professional manner.
Education
Management in Public Services Sector · Master
2007-09-01 - 2011-11-12
University of Novi Sad
