* Performed passenger check-in and assistance inproviding a superior level of customer satisfaction. * I was in charge of gate management as well as all boardingannouncements, ensuring a smooth operation for my coworkers. * Gate agent responsible for meeting the aircraft for deplaning andboarding of passengers, making an announcement, and ensuring anon-time departure. * Variety of customer service operations, including ticketing, guestcheck-in, and assistance, gate management, boarding announcements, and baggage services, as well as communicatingimportant information to flight crew members. * Assisted customers with special needs, and served as a source of support during difficult situations, such as aircraft incidents,disruptions, and medical emergencies. * At all times, maintained a high level of safety and security by following airport regulations and procedures and reporting any safety concerns.