Fred Tumukunde
Kb Enterprise , Warehouse assistant | storekeeper
Job Type
On the job
Location
United Arab Emirates, Dubai
Personal Advantage
Organized and dependable candidate successful at managing multiple priorities with a positive
attitude. Willingness to take on added responsibilities to meet team goals
Job Preference
No Preference yet
Experience
Warehouse assistant | storekeeper
2014-11 - 2016-09
Kb Enterprise Attendant
Content
• Operated hand trucks to restock department supply locations.
• Received, merchandised and arranged all shop items for visual display.
• Trained and supervised new associates in store, produce and administrative
departments.
• Assisted customers by answering questions and suggesting merchandise.
• Received product shipments and organized in stockroom storage area.
• Maintained customer satisfaction with quick and professional handling of product
returns.
• Filled orders by gathering merchandise specified in requisitions.
• Welcomed customers to assist in selecting appropriate merchandise and products.
• Documented shipping and receiving records to confirm receipt of orders.
• Ordered goods from various vendors to maintain store merchandise levels.
• Communicated with vendors to discuss order discrepancies, and returned damaged
merchandise or incorrect orders
Front desk Receptionist
2018-03 - 2021-07
Premier inn Abu Dhabi airport Attendant
Content
• Collected room deposits, fees, and payments.
• Answered multi-line phone system to respond to inquiries and transfer calls to correct
departments and personnel.
• Greeted guests at front desk and engaged in pleasant conversations while managing
check-in process.
• Resolved customer issues quickly and notified supervisor immediately when problems
escalated.
• Maintained organized and clean front office area to create professional and welcoming
environment for visitors and employees.
• Entered and updated sensitive customer information during check-ins and room
changes.
• Trained new team members on company procedures, customer service and issue
resolution.
• Handled assignments independently with good judgement and critical thinking skills.
• Welcomed customers with friendly greeting, answered general questions, gathered
nature of visit and directed to specific offices
Operations Support agent
2021-08 -
FedEx Express Dubai Airport Assistant Supervisor
Content
• Participated in operations team meetings to coordinate and assign project management
tasks.
• Analyse and evaluate operational issues and determined cost-effective solutions.
• Prevented and minimized processing errors by analysing trends and implementing
feedback from managers.
• Coordinated with vendors, customers and internal departments to understand, monitor
and communicate changes to workflows.
• Liaised with freight forwarders and carriers to arrange product movements and
deliveries.
• Create and maintain well-organized electronic and hard copy files to support business
processes.
• Answered and managed incoming and outgoing calls while recording accurate
messages for distribution to office staff.
• Increased customer service success rates by quickly resolving issues.
• Opened and properly distributed incoming mail to promote quicker response to client
inquiries.
• Followed detailed directions from management to complete daily paperwork and
computer data entry.
• Ordered and distributed office supplies while adhering to fixed office budget
Education
Business administration · Bachelor
2015-03-24 - 2018-03-24
Bishop Stuart university
