Directly responsible for daily operations of ADD (300 seats), In Room Dining and Lobby Bar (62 seats) and managing team of 32 team members and outlet managers. Ensuring outlets revenue, GOP and cost targets are achieved and controlled (Revenue target and GOP YTD are achieved and passed for 10%, Performing department training's (and monitoring its effectiveness) in order to ensure quality of service and products are in accordance with Hilton standards and guest satisfaction is met and exceeded, Involved in the “SALT” (Satisfaction and Loyalty Tracker) project as hotel’s F&B Champion. Responsible for the analysis of guest complaints and suggesting effective and efficient way to resolve them in order to achieve and exceed guest satisfaction, Assisting and deputizing F&B Manager (in his absence).

Flagship InterContinental Hotel in South China, 350 rooms luxury property. Joined the hotel during pre-opening phase and actively participated in setting up FB outlets operation (tasks included: planning and ordering the OE's, outlet positioning and market survey (competition analysis), defining the pricing strategy, outlet's menu engineering) Developing innovative FB sales and promotional strategies in order to improve outlet market visibility and attract local community customers. Conducting analysis of FB outlets performance and based on results developing improvement action plans for each outlet (based on the guest feedback, market demand, and company targets). Action plans included improvement of the service, food quality, cost control and waste management. Taking a role as Acting Director of F&B and being responsible for whole F&B operation since March 2018

Flagship Shangri-La Hotel in South China, 740 room luxury property. Overseeing total F&B operation of several outlets including two specialty restaurants (South East Asia Kitchen & Bar, and RIBS –steakhouse a Michelin Plate award restaurant in 2018 and 2019) as well as Hotel’s Lobby Lounge and high capacity All Day Dining restaurant. Responsible for achieving outlet revenue targets and outlets P&L. Conducting analysis of FB outlets performance and based on results developing improvement (strategy) action plans for each outlet (based on the guest feedback, market demand, and company targets). Action plans included increase of revenue, improvement of the service, food quality, cost control and waste management. Developing innovative FB promotions and establishing collaborative partnerships in order to improve outlet market visibility attract local community customers and increase the revenue. Conducting negotiation processes with suppliers in order to obtain preferable purchasing prices or additional support in products, events or equipment. Assisting and Deputizing Director of Food and Beverage in his daily activities and special projects.