Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare and distribute room assignments to Housekeeping staff. Record, monitor, and update list of ‘Do Not Disturb rooms. Ensure that vacant dirty rooms are cleaned by the necessary time and assign rush rooms and rooms previously on the ‘Do Not Disturb list. Complete required Housekeeping paperwork.

Inspect guest rooms after being cleaned by Housekeeper and me to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork

Shift leader, Cross Training Responsible for the day to day running of team of 20 associates within the shift. Assist Housekeeping management in managing daily activities. Record, update and monitor required reports. Developed… Leveraged…. Skills Learnt: Team Management, Associate handling, Section handling etc.

To be able to conduct departmental opening up/closing down procedures according to shift allocation. When necessary. • To supervise the work of the room attendants and all supervisors providing assistance and support and taking corrective measures should the standard of work deviate from the set standards • To ensure any V.I.P or special requirements are provided and are ready for guests on arrival. To check all V.I.P Bedrooms * • To liaise with the maintenance department regularly to ensure that all faults, defects and minor paint repairs are carried out promptly and report more major difficulties to the Chief Engineer, immediately. • To assist and advise on the installation or changing departmental systems or procedures and to ensure all departmental practices and procedures to be confident in their implementation. • To conduct departmental trainings daily basis.