Ahmed Abdallah
Al Rais Travel and Shipping Agencies LLC, Ssles and Operations Manager - Government Accounts & ART2 branch head
Job Type
On the job
Location
United Arab Emirates, Dubai
Personal Advantage
My name is Ahmed, i'm 42 years old from Cairo, Egypt.
I have Bachelor of hotel management and i have about 20 years experience in travel industry in Egypt, Europe and GCC.
I'm married and have one daughter 5 years and 9 months
Job Preference
No Preference yet
Experience
Ssles and Operations Manager - Government Accounts & ART2 branch head
2017-05 - 2022-11
Al Rais Travel and Shipping Agencies LLC Manager
Content
• Managed and handle all services (tickets, hotels and transportations) 2nd & 3rd UAE Annual Government Meeting 2018 & 2019 Abu Dhabi.
• Handle all government entities in Dubai, Sharjah, Ajman and Ras Al Khaimah.
• Making sales plan for all visits to make our relationship more strong.
• Working as operation manager and key account manager for all entities.
• Follow up for all government entities payment and invoices.
• Responsible for all government operations and branch activities (tickets, holidays, packages, insurance, visa etc...)
• Recruit, select, train, assign, schedule and discipline employees
• Contribute operations information and recommendations. Prepare and complete action plans; quality and customer-service standards; resolve problems; complete government tenders.
• Maintain safe and healthy work environment by establishing, following and enforcing standards and procedures; complying with legal regulations
• Meet or exceed operations labor budget expectations
• Communicate customer issues with operations team and devise ways of improving the customer experience, including resolving problems and complaints.
Education
Hotel management · Bachelor
1999-09-01 - 2002-06-01
High institute for tourism and hotels management
