Prateek Chopra
The Meydan Hotel, Nad Al Sheba Road , GSA ( Guest Service Associate )
Job Type
On the job
Location
United Arab Emirates, Dubai
Personal Advantage
I'm Prateek Chopra worked as a Patient Food Service Caregiver in 7 Star American Hospital Cleveland Clinic, ABU DHABI, UAE. My job responsibilities were to Greet, Assist and served the food to the Patient's and their guests in a very safe and nice manner while keeping hygiene in our mind because we believe in patient first philosophy. It's a moto of Cleveland Clinic which was started by Cleveland Clinic itself that they believe in Patient First Philosophy. I'm very enthusiastic and career oriented person towards my career. I'm looking for a job opportunity in 5 star hotel property in food and Beverage Services Department because I wanna explore and develop my skills and myself and come up with the new innovative ideas in this industry so that I can give new light to my life and make my future bright and prosperous.
Job Preference
No Preference yet
Experience
GSA ( Guest Service Associate )
2011-11 - 2012-04
The Meydan Hotel, Nad Al Sheba Road Internship / Traineeship
Content
Job Responsibilities :
1. Greet, Assist and Served the guests with the complete setup and breakdown of the banquet area
2. Relay food and beverage orders.
3. Maintain a high level of cleanliness and awareness of sanitary practices.
4. Anticipate guests’ needs and exceed customer service expectations.
5. Maintain composure in a fast-paced environment.
6. Relay important information about orders, allergies and special requests to the appropriate
person.
7. Respond urgently and appropriately to any concerns.
GSA ( Guest Service Associate )
2018-06 - 2018-11
Westlake Hillview International Hotel Internship / Traineeship
Content
Job Responsibilities :
1. Greet, Assist and Served the guests with the complete setup and breakdown of the banquet area
2. Relay food and beverage orders.
3. Maintain a high level of cleanliness and awareness of sanitary practices.
4. Greeting and Assisting guests upon arrival and making them feel welcomed.
5. Administering check-ins and check-outs. Assigning rooms and taking care of administrative duties.
6. Helped the Front Office staff with the Process of guest payments.
7. Coordinating with bell service and staff management.
8. Being a source of information to guests on various offers such as on tour guidance, adventurous spots, Historical places, restaurant special menu items of the day, room tariff offers.
9. Diffusing conflict or tense situations with guests.
Patient Food Service Caregiver
2021-04 - 2022-08
Cleveland Clinic, Al Maraya Island Staff/Employee
Content
Job Responsibilities :
1. Greet, Assist and Served the patients and their guests in a safe and nice manner while keeping hygiene in a mind because we believe in Patient First Philosophy.
2. Take accurate food and beverages orders.
3. Maintains cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.
4. Follows all appropriate and relevant SOP’s.
5. Follow all relevant health department regulations.
6. Set up event location according to the type of event and service standards, including types of
table, linens, glassware, plate/chinaware, and silver/flatware, ensuring all supplies meet quality standards.
Education
BA in Hospitality Management in Food and Beverage Services Department · Bachelor
2010-05-11 - 2013-09-23
IIHM ( International Institute of Hotel Management ) affiliated to Edinburgh Napier University, Scotland, UK
