I am an undergraduate from Zetech University with a diploma in Information Technology as well as certificate in German Language at Goethe institute. I have substantial experience working as a Customer Service Executive, as well as information technology department. I am an experienced Customer Service Executive with an unmatched passion for providing excellent customer service as well as exceptional communication skills . I am a quick leaner and I am certain to become an immediate asset to your company. I will ensure the company gets a return on the investment on hiring me within the shortest time possible. Thank you for taking your time to review this introduction. I look forward to your subsequent response. Yours Sincerely, Aluis Mwanzia.