Kavir Pun
Grand Norling Hotel's Resort , Waiter
Job Type
On the job
Location
Nepal, Kathmandu
Chat
Personal Advantage
Hi, I would like to apply for the waiter role you have advertised. I'm currently working as a part time waiter/cashier for an established restaurant.where I'm responsible for meeting and greeting guests, taking orders, punching orders,collecting details,and ensuring the customer satisfaction of all guest during their interactions with reception. Although i have no dubai professional experience, i have number of transferable skills such as strong customer service, order management and complaints resolution. Also i have a dedication to providing a perfect customer experience and a passion for working in food and drink Hospitality.
Job Preference
No Preference yet
Experience
Waiter
2019-10 -
Grand Norling Hotel's Resort Staff/Employee
Content
Working as a waiter in a 4 star hotel with high quality customer service. Execute top-quality customer service, including greeting guests in a friendly manner as they arrive, receiving orders, and accommodating the needs and requests of 100 customers daily.
Education
Hotel management · College
2011-10-15 - 2013-10-29
Himalayan white house int'l college
Popular members
Amr Elkhazendar
have +8 years of experiences in food and beverage field in Egypt, now working as a waiter at molecule Bistro royal Restaurant DXB in Dubai - with out contract, so i am ready to move to this position at your hotel immediately What I can do 1-welcoming and seating guests, taking guest orders, communicating them and in addition, memorizing the menu and offering recommendations to upsell appetizers, desserts and drinks 2-Providing knowing the guests 's requirements from the existing menus and providing the soups, salads, side and main dishes 3 - ask the order on mobile tablet and send it to the kitchen and barista 4 - submit the orders to the guests 5 - submissions the invoice of the requirements to the guest when he asks for it. 6- prepare the table for the new guests 8- Offer consistently professional, friendly, warm and engaging service 9- Welcome guests to the assigned outlet, receive and conduct guests to tables, ensure that they are attended to and be available for them at all times as a point of contact 10- Take outlet reservations, handle the reservation book and answer the telephone in an impeccable manner 11- Set up the outlet prior to the business hours along with the service team 12- Coordinate with the service team in making necessary arrangements according to floor plan for reservations or blocking off reserved tables 13- Observe the cleanliness and maintenance of the outlet and the entrance area 14- Assure the well-being of all guests by maintaining a close, friendly, yet discrete contact 15- can save all menus to recommend if a guest ask about anything in the menus 16 - provide hands-on support and assistance to colleagues to ensure that the highest levels of fine dining service and courtesy are provided to the guests, whilst delivering an exceptional standard of service. 17 - familiar with the complete food and beverage menu, knowledgeable on all activities, can monitor of food and beverage items that are being served to ensure overall service quality, escalating any major problems or complaints to management.
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