Bilingual customer service-oriented, with more than 5 years of experience as a Housekeeping supervisor. Skill at communicating with people from all backgrounds while providing exceptional customer service. A natural leader with a passion for team building and promoting positive company morale. Exceptional problem solving and conflict resolution skills with a superwork ethic and desire to succeed. Listens actively to questions and resolve issues and disputes tactfully and effectively.

I am currently seeking a job perspective that commensurate with my qualification in a reputable organization. I would welcome the opportunity to further, discuss how I can best meet the needs and expectations of your organization, where I can apply my knowledge and skills for continuous improvement.

Having been in the hospitality industry, I picked up many skills which are useful in the hospitality industry like customer service, food handling techniques, and excelling fast paced environments. I was immersed in the ins and outs of the industry by managing various responsibilities such as welcoming customers, serving their menus and making menu recommendations, dealing with unhappy customers, developing culinary knowledge to produce high-quality meals, and maintaining a hygienic dining environment. My accomplishments include; Achieving the best waiter of the month several times Being personally named and praised by customers on 80+ Increasing sales at my duty post, and by 20% using effective up-sale techniques. I have a certification in health safety and environment (HSE 2) and basic food hygiene and one of my greatest strengths is the ability to learn new skills quickly and my creativity prowess - the ability to improve an existing idea or make new ones in accordance with the company’s guidelines.

I'm interested about hotel assistant manager and room service