Noor Mohammad Ali
A highly motivated and successfully working as a senior Front Office Supervisor and Trainee Duty Manager with
Over 9 years of progressive experience in performing reception and front desk activities. Ability to handle a variety of
customer service and administrative tasks and resolve customer issues with expediency. Professional in telephone
and front-desk within a high-volume environment. Calmed upset/angry customers researched and rapidly solved
problems and rebuilt client trust to prevent the loss of key accounts. Restored organization to personnel, financial and
operational records and accelerated data input, processing and retrieval times. Consistently praised by management
for the quality and attention to detail, exemplary customer service delivery and team-player attitude.
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