Muhammad Zubair Hassan
Grand Park Hotel Jeddah , Senior Housekeeping & Laundry Supervisor
Job Type
On the job
Location
Pakistan, Lahore
Chat
Personal Advantage
I'm Muhammad Zubair Hassan. I'm from Pakistan 🇵🇰 originally, living and working in Saudi Arabia Jeddah. I'm having a good experience in hospitality of 6 plus years. I was working in a 4Star Hotel as Senior Housekeeping & Laundry Supervisor previously.
Job Preference
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Experience
Senior Housekeeping & Laundry Supervisor
2016-03 - 2021-07
Grand Park Hotel Jeddah Senior Supervisor
Content
• Provides training (including safety training) and conducts meetings with all housekeeping personals as directed by the management. • Supervises or assists Executive Housekeeper in directing the work activities of Housekeeping staff. • Distributes the keys and work assignments to staff. • Control all inventories; order guest and room supplies. • Control timing in room; control expenses. • Assigns special projects to staff and supervisors. • Assists Executive Housekeeper in the selection of Housekeeping personnel, training, team members disputes, administering disciplinary procedures and up to terminating employees. • Work with Executive Housekeeper of admin and inventory to manage daily room inventory, track housekeeping employees and prioritize daily load. • Make purchase orders; communicates between departments on any issues affecting guest. • Clerical work such as responding to e-mails in a timely manner. • Ensure that the payroll is done and in a timely manner. • Ensure adherence to company quality standards by inspecting rooms, including deep cleaning according to Marriott standards. • Supervises Housekeeping staff. • Discipline , reward and develop employees as necessary. • Other duties assigned by executive housekeeper and general manager. • Keep and Maintaining lost and found records in an efficient manner and handles all calls regarding lost and found. • Assists in interviewing all prospective employees to ensure proper staffing levels are met. • Ensure proper scheduling of all shifts for proper coverage according to occupancy. • Maintain high morals, sense of professionalism in all staff. • Coach, monitor develop team members for improved performance. • Ensure efficient communication including coaching and performance management. • Provide staffing, training, counseling and performance reviews for housekeeping department. • Develop relationships and communicate efficiently with all departments especially with housekeeping department, laundry, warehouse and property mangers.
Education
Arts (Humanities) · Undergraduate
2004-10-05 - 2005-10-05
Al Falah College Shahdara, Lahore