Muhammad Zubair Hassan
Grand Park Hotel Jeddah , Senior Housekeeping & Laundry Supervisor
Job Type
On the job
Location
Pakistan, Lahore
Chat
Personal Advantage
I'm Muhammad Zubair Hassan. I'm from Pakistan 🇵🇰 originally, living and working in Saudi Arabia Jeddah. I'm having a good experience in hospitality of 6 plus years. I was working in a 4Star Hotel as Senior Housekeeping & Laundry Supervisor previously.
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Experience
Senior Housekeeping & Laundry Supervisor
2016-03 - 2021-07
Grand Park Hotel Jeddah Senior Supervisor
Content
• Provides training (including safety training) and conducts meetings with all housekeeping personals as directed by the management. • Supervises or assists Executive Housekeeper in directing the work activities of Housekeeping staff. • Distributes the keys and work assignments to staff. • Control all inventories; order guest and room supplies. • Control timing in room; control expenses. • Assigns special projects to staff and supervisors. • Assists Executive Housekeeper in the selection of Housekeeping personnel, training, team members disputes, administering disciplinary procedures and up to terminating employees. • Work with Executive Housekeeper of admin and inventory to manage daily room inventory, track housekeeping employees and prioritize daily load. • Make purchase orders; communicates between departments on any issues affecting guest. • Clerical work such as responding to e-mails in a timely manner. • Ensure that the payroll is done and in a timely manner. • Ensure adherence to company quality standards by inspecting rooms, including deep cleaning according to Marriott standards. • Supervises Housekeeping staff. • Discipline , reward and develop employees as necessary. • Other duties assigned by executive housekeeper and general manager. • Keep and Maintaining lost and found records in an efficient manner and handles all calls regarding lost and found. • Assists in interviewing all prospective employees to ensure proper staffing levels are met. • Ensure proper scheduling of all shifts for proper coverage according to occupancy. • Maintain high morals, sense of professionalism in all staff. • Coach, monitor develop team members for improved performance. • Ensure efficient communication including coaching and performance management. • Provide staffing, training, counseling and performance reviews for housekeeping department. • Develop relationships and communicate efficiently with all departments especially with housekeeping department, laundry, warehouse and property mangers.
Education
Arts (Humanities) · Undergraduate
2004-10-05 - 2005-10-05
Al Falah College Shahdara, Lahore
Popular members
Muhammad Arfid
Respective....Sir/Mam I hope this message finds you well. My name is Mahammed Arfid, and I recently came across a promising job vacancy in your organization. I am reaching out to express my strong interest in joining your company and leveraging my experience and expertise in a variety of fields such as sales, cashier, and accounts. With a proven track record in these areas, With a strong background in cashiering within the electronics field, coupled with extensive experience as a Retail Sales Manager in a textile matching center, I am confident in my ability to contribute to your team and deliver exceptional customer service. During my time as a cashier in Sharjah, UAE, I gained valuable experience in handling cash transactions, processing payments, and ensuring accurate point-of-sale operations. I developed excellent attention to detail and a strong ability to multitask, enabling me to efficiently handle customer inquiries, resolve complaints, and maintain a friendly and professional demeanor in fast-paced environments. Moreover, my expertise in the electronics field allowed me to provide product recommendations and technical support to customers, ensuring their satisfaction and repeat business. Furthermore, my experience as a Retail Sales Manager in a textile matching center honed my skills in managing teams, driving sales, and fostering customer relationships. I successfully implemented sales strategies, resulting in increased revenue and improved customer engagement. Through effective staff training and motivation, I consistently exceeded sales targets and cultivated a positive work environment that emphasized teamwork and exceptional customer service. I believe that my strong leadership abilities, combined with my passion for delivering exceptional experiences, would make me an asset to your organization. I possess a deep understanding of the retail industry, including inventory management, visual merchandising, and sales forecasting. I am adept at analyzing market trends and customer preferences to optimize product offerings and drive sales growth. Additionally, my excellent communication skills and ability to build rapport with customers and colleagues have been instrumental in fostering positive relationships and creating a collaborative work environment. I am excited about the opportunity to join your company and contribute to its continued success. My strong work ethic, attention to detail, and dedication to providing outstanding customer service align perfectly with your company's values. I am confident that my diverse experience and skills make me an ideal candidate for this position. Thank you for considering my application. I have attached my resume for your review. I would welcome the chance to discuss how my qualifications align with the needs of your company. Please feel free to contact me at your earliest convenience to arrange an interview. Thank you for your time and consideration. Sincerely, Mohammed Arfid
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