
Srimal Balasuriya
Arpico Supercentre(Pvt)Ltd, Srilanka, Chief Cashier
Job Type
On the job
Location
United Arab Emirates, Dubai
Personal Advantage
I'm Srimal Janandaya Balasuriya from Srilanka . I am keenly interested in working as a Hotel Operations Staff in your company. My customer service experiences, and development skills are well matched with qualifications described by you in the job ad that has been posted. That's why I believe that I could be a great contribution to your team and organization.
My Career background includes three year working experience as a Busboy/ Food Runner / Host / Receiver at M.H.Alshaya L.L.C.Dubai(P.F.Chang’s) it’s a world Branded Restaurant .There I was responsible for handling basics Customer services, Handling customer concerns, Receiving products and goods, Checking quality of the products, Storing products and goods, Answering Phone Calls ,Responding to Emails ,Data entry and Reporting ,Coordinating Departments, Ordering, Inventory, Cost Controlling.
In my previous Job I worked two years as an Allrounder Diamond Team Member in Domino's Pizza Pvt Ltd in Colombo Sri Lanka.Also I have 15 years of working experience in Customer Service in Srilanka.
In 2001 I completed my school education, and I obtained a Diploma in International Cookery, Hotel Management by International Hotel School and Academy in 2002.
My employers have commended me for my high level of interpersonal skills and naturally engaging personality. My motivations include learning new things and the challenge of meeting key objectives. My current and previous managers can be contacted to provide more information about my ability to meet the needs of this job
Job Preference
No Preference yet
Experience
Development Coordinator
2004-05 - 2006-02
Bam Export Services (Pvt) Ltd, Srilanka Coordinator
Content
Solving Customer Inquiries and providing Exceptional, Friendly and fast
Customer Service while increasing sales and customer satisfaction
Chief Cashier
2007-05 - 2009-02
Arpico Supercentre(Pvt)Ltd, Srilanka Cashier
Content
handling money
banking
Development Coordinator
2010-05 - 2012-02
M.R.C Embroidery (Pvt)Ltd, Srilanka Development Coordinator
Content
Solving Customer Inquiries and providing Exceptional, Friendly and fast
Customer Service while increasing sales and customer satisfaction
All-rounder Diamond Team Member
2012-08 - 2014-12
Domino's Pizza, Srilanka All-rounder Diamond Team Member
Content
Solving Customer Inquiries and providing Exceptional, Friendly and fast
Customer Service while increasing sales and customer satisfaction
Bus Boy
2014-08 - 2015-12
M.H.ALSHAYA CO.L.L.C DUBAI, ABUDHABI Staff/Employee
Content
• Responsible for cleaning and maintaining Drink machines, stations, floor and
tables
• Serve the foods and drinks to the correct tables and always try to keep clean the
tables with empty dishes and glasses
• Experience in working as a Team
• Followed all safety and sanitation policies
Host
2015-12 - 2016-03
M.H.ALSHAYA CO.L.L.C DUBAI, ABUDHABI Host
Content
• Solving Customer Inquiries and providing Exceptional, Friendly and fast
Customer Service while increasing sales and customer satisfaction • Processing
payments and handling cash and credit card Transactions • Introducing customers
to new menu items and successfully built and fostered customer relationships •
Assisting BOK duties
Restaurant Receiver
2016-03 - 2018-07
M.H.ALSHAYA CO.L.L.C DUBAI, ABUDHABI Restaurant Receiver
Content
• Assisting Management Team
• Providing ongoing instruction to staff
• Responsible for ordering all items restaurant need
• Check the quality of the products
• Proper storage
• Keep clean the storeroom and cooler rooms
• Weekly inventory and stock taking
Education
· College
1991-01-01 - 2001-02-12