Mohammed Elamine Lachachi
Le meridien hotel and convention center , Front desk agent
Job Type
On the job
Location
Qatar, Doha
Personal Advantage
An enthusiastic, self-motivated and hard-working person. A mature team worker and adaptable to all challenging situations, and able to work well both in a team environment as well as using own initiative.
Job Preference
No Preference yet
Experience
Front desk agent
2016-08 - 2017-08
Le meridien hotel and convention center Staff/Employee
Content
-Answers customer/client requests or inquiries concerning services, products, billing, equipment, claims and reports problem areas.
-May be required to work in one or multiple queues/skill sets over various customer contact channels.
-Responsible for improving customer retention through programs and service provided to the customer.
-Continually maintain a working knowledge of all company products, services, and promotions.
-Make recommendations according to customer's needs on features, accessories, upgrades and rate plans.
Front desk agent
2017-08 - 2018-05
Royal Hotel Mgallery Staff/Employee
Content
-Answers customer/client requests or inquiries concerning services, products, billing, equipment, claims and reports problem areas.
-May be required to work in one or multiple queues/skill sets over various customer contact channels.
-Responsible for improving customer retention through programs and service provided to the customer.
-Continually maintain a working knowledge of all company products, services, and promotions.
-Make recommendations according to customer's needs on features, accessories, upgrades and rate plans.
Sales consultant
2019-02 - 2020-01
SOVAC (Volkswagen) Staff/Employee
Content
-Responsible for approaching new customers and initiating the sales process to completion.
-Utilized social media to stay in touch with existing clients and interest prospects in vehicles.
-Worked closely with customer service staff to make sure that customers were satisfied with their new vehicles.
Sales consultant
2021-09 - 2022-06
Luxury Shop DZ Staff/Employee
Content
-Set and maintain the highest standard within the store with the clients always being the main focus.
-Create and maintain an environment in the store conducive to generating sales and maintaining high energy level.
-To exceed the expectations of all clients by providing an exceptional service at all times.
-Building and maintaining a client book to be used continuously in the store.
Education
German language · Master
2019-09-01 - 2021-07-10
University of Oran 2
