Amena Almarzooqi
Etihad Airways, Assistant Airport Operations Manager
Job Type
On the job
Location
United Arab Emirates, Abu Dhabi
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Personal Advantage
I'm an experienced individual in different areas including my past work in operations management and currently in tourism with interest in cultures and international relations which I believe will add value in my working role.
Job Preference
No Preference yet
Experience
Assistant Airport Operations Manager
2015-05 - 2020-03
Etihad Airways Assistant Manager
Content
Oversaw daily airport operations and flights to ensure activities processes ran smoothly and align with quality standards. Managed initiatives that focused on new transformation projects, performance improvement, and process optimization, from initial assessment through recommendation and implementation. Coordinated with internal & external stakeholders and lead departmental teams towards maximising productivity and performance. Implement innovative business strategies that stimulate growth, increase profitability, and enhance customer satisfaction. Fostered engaging communication efforts with stakeholders.
Engagement Manager
2020-03 - 2021-10
Etihad Airways Manager
Content
Direct organization’s strategic and long-term goals, while identifying strengths and weaknesses to improve operational effectiveness. Generate executive level reporting, including monthly and quarterly business reviews.
Education
Horticulture · Bachelor
2007-09-02 - 2014-02-26
UAE University
Business Administration · Master
2020-01-15 - 2021-07-20
Abu dhabi school of management
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Srimal Balasuriya
I'm Srimal Janandaya Balasuriya from Srilanka . I am keenly interested in working as a Hotel Operations Staff in your company. My customer service experiences, and development skills are well matched with qualifications described by you in the job ad that has been posted. That's why I believe that I could be a great contribution to your team and organization. My Career background includes three year working experience as a Busboy/ Food Runner / Host / Receiver at M.H.Alshaya L.L.C.Dubai(P.F.Chang’s) it’s a world Branded Restaurant .There I was responsible for handling basics Customer services, Handling customer concerns, Receiving products and goods, Checking quality of the products, Storing products and goods, Answering Phone Calls ,Responding to Emails ,Data entry and Reporting ,Coordinating Departments, Ordering, Inventory, Cost Controlling. In my previous Job I worked two years as an Allrounder Diamond Team Member in Domino's Pizza Pvt Ltd in Colombo Sri Lanka.Also I have 15 years of working experience in Customer Service in Srilanka. In 2001 I completed my school education, and I obtained a Diploma in International Cookery, Hotel Management by International Hotel School and Academy in 2002. My employers have commended me for my high level of interpersonal skills and naturally engaging personality. My motivations include learning new things and the challenge of meeting key objectives. My current and previous managers can be contacted to provide more information about my ability to meet the needs of this job
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