Oversaw daily airport operations and flights to ensure activities processes ran smoothly and align with quality standards. Managed initiatives that focused on new transformation projects, performance improvement, and process optimization, from initial assessment through recommendation and implementation. Coordinated with internal & external stakeholders and lead departmental teams towards maximising productivity and performance. Implement innovative business strategies that stimulate growth, increase profitability, and enhance customer satisfaction. Fostered engaging communication efforts with stakeholders.

Direct organization’s strategic and long-term goals, while identifying strengths and weaknesses to improve operational effectiveness. Generate executive level reporting, including monthly and quarterly business reviews.