Calvin Ndere
Carlton Downtown Hotel, Front Office Receptionist
Job Type
On the job
Location
United Arab Emirates, Dubai
Chat
Personal Advantage
Calvin is a confident, honest and hardworking individual with considerable knowledge in hospitality and tourism, customer service. A quick learner who can absorb new ideas and can communicate clearly and effectively with work colleagues, guests and managers. As a young man with exceptional phone etiquette and excellent customer service skills, and more than 4 years’ experience offering the service, I always strive to achieve high standards in whatever undertaken. I am a very social person, enthusiastic and competent person who is willing to learn new things. I am therefore seeking a new international challenge, one I think will allow growth within my career path.
Job Preference
No Preference yet
Experience
Front Office Receptionist
2020-12 -
Carlton Downtown Hotel Staff/Employee
Content
● Greet, communicate with and welcome guests ● Answer all customers’ questions and address their complaints ● Answer all incoming calls, redirect them to the appropriate departments ● Register and check guests in. ● Confirm relevant guest information and verifying guest’s payment method. ● Compute all guest billings, accurately post charges to guest rooms. ● Receive and transmit messages for guests. ● Monitor office supplies and make supply orders when needed. ● Receive letters, packages and send them to appropriate destination ● Liaise with necessary staff including housekeeping and maintenance to address any problems or complaints made by guests. ● Maintain a neat and orderly front desk and reception area.
Education
Information Technology · Bachelor
2015-08-03 - 2019-10-04
Harare Institute of Technology