mercy kusiima
Al habtoor polo resort, Guest service agent
Job Type
On the job
Location
United Arab Emirates, Dubai
Chat
Personal Advantage
l am a female Ugandan by nationality, self motivated and goal oriented, customer service professional with customer service experience, enthusiastic with remarkable endurance, reliable and friendly personality, able to work with over sight and collaborate in team environment.
Job Preference
No Preference yet
Experience
Guest service agent
2022-11 -
Al habtoor polo resort Staff/Employee
Content
Welcoming, greeting them and assisting in check in and check outs. Responding to guests queries and questions. Answering and forwarding all phone calls to the concerned departments. Manage guests bookings and reservations. Assisting in other front office duties and works.
Education
Education · Graduate
- 2022-11-22
Makerere university Uganda
Popular members
ROLAND FORTOH ACHAH
I am having Bachelor Degree in Commerce and Certified International Supply Chain Management with 3years working experience as a marketing/ customer service representative in a financial institution back then in my country Cameroon, African. I describes product features and benefits demonstrates the use and handling of the product Educates clients on brands quality standards and specifications Advises customers on product ranges best suited to their needs Answers customers queries to help them make a decision on the purchase Provides information to customers on warranties, features, specifications, maintenance and care of products, Ensures customer’s needs are meet, complaints are resolved (or escalated) and customer service provided is of exceptional standard Maintains awareness of new product launches, promotional events and sales Achieves sales targets by using sales techniques, up-selling and cross selling. I am having 2years working experience as a warehouse assistant and promoted as Team Leader, which I also work in customer service in the warehouse in Dubai, UAE. As a warehouse team leader. I am assisting in the variety of warehouse duties, including making attendance/ rollcall and update attendance sheet four times a day before sending to administration, shipping, receiving, assign task and record new stock as it comes in, and move stock onto trucks or store shelves as needed, loading and unloading trucks, fulfilling purchase orders, and keeping warehouse stocked with essential equipment and record new stock as it comes in, and move stock onto trucks or store shelves as needed
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