Rakesh Yousaf
Butlers Chocolate Café, Service Supervisor
Job Type
On the job
Location
Pakistan, Lahore
Chat
Personal Advantage
Dear Hiring Executive, I hope you are doing well. My name is Rakesh Yousaf and I am from Lahore, Pakistan. I have recently completed my Postgraduate diploma in Hospitality and Tourism Management. I have 10 years of working experience in IT and Hospitality Management roles. So far I have had a wonderful experience working in the Pakistan industry but now I want to enter the International Job market. I believe it is the best option to enter the International Hospitality Job market as it offers a multicultural environment that will be great for my career growth and development. I have attached my resume below for you to access and let me know if I am a good fit for the role. I'm looking forward to hearing from you. Kind Regards, Rakesh Yousaf
Job Preference
No Preference yet
Experience
Service Supervisor
2019-12 - 2022-05
Butlers Chocolate Café Supervisor
Content
➢ Communicate with customers, managers, and all employees. ➢ Control of services operations at the take-out counter of the restaurant and lunchroom. ➢ Conduct regular inspections of the restaurant service area to determine whether proper standards of hygiene and sanitation are maintained. ➢ Train new employees and provide ongoing training for all staff. ➢ Managing restaurant staff work schedule. ➢ Supervising all aspects of the restaurant for its smooth operations on a daily base. ➢ All the responsibilities of customer tasks to all the restaurant personnel and ensuring that the responsibilities are completed on time. ➢ Respond to customer complaints quickly and resolve them effectively. ➢ Monitoring inventory and checking on dining customers to enquire about food quality and service.
Associate Product Owner
2021-12 -
Khaleef Technologies Officer
Content
➢ Collaborating with prospective users and clients to understand and anticipate their needs and translate them into product requirements. ➢ Defining the vision for the team’s product. ➢ Creating a product road map based on the Product vision. ➢ Managing the product backlog and prioritizing them based on changing requirements. ➢ Overseeing all stages of product creation including design and development. ➢ Developing user stories. ➢ Monitoring and evaluating product progress at each stage of the process. ➢ Liaising with the product team and end-users to deliver updates. ➢ Participating in Scrum meetings and product sprints
Education
Arts · Undergraduate
2016-09-01 - 2018-02-23
Punjab University
Hospitality and Tourism Management · Professional
2021-05-01 - 2021-11-23
Cothm
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Harrison Mwanthi
Hello, My name is Harrison, and I am thrilled to have this opportunity to introduce myself. With a diverse background in customer service and hospitality, I have honed my skills and developed a passion for providing exceptional experiences to those I interact with. Throughout my career, I have gained valuable experience in various customer-centric roles, where I have had the pleasure of assisting individuals from all walks of life. Whether it's addressing inquiries, resolving concerns, or going the extra mile to exceed expectations, I always strive to ensure that every interaction leaves a positive and lasting impression. My time in the hospitality industry has further shaped my commitment to delivering top-notch service. I have had the privilege of working in renowned establishments where attention to detail, professionalism, and a warm demeanor are paramount. Interacting with guests and anticipating their needs has become second nature to me, and I take immense pride in creating memorable experiences for them. What sets me apart is not just my extensive experience, but also my genuine enthusiasm for connecting with people. I believe in the power of building strong relationships and fostering a welcoming environment that leaves guests feeling valued and satisfied. Whether it's through active listening, empathy, or finding creative solutions to challenges, I am dedicated to ensuring that every individual I interact with feels heard and well-cared for. In addition to my customer service and hospitality background, I am constantly seeking opportunities for growth and learning. I am an adaptable and proactive individual who thrives in fast-paced environments, and I am always eager to embrace new challenges that come my way. I am excited to bring my skills, passion, and dedication to any team or organization that values exceptional customer service and a strong commitment to guest satisfaction. I look forward to contributing my expertise and making a positive impact on both colleagues and customers alike. Thank you for taking the time to get to know me, and I am eager to embark on new experiences and create lasting connections in the future.
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