Rakesh Yousaf
Butlers Chocolate Café, Service Supervisor
Job Type
On the job
Location
Pakistan, Lahore
Chat
Personal Advantage
Dear Hiring Executive, I hope you are doing well. My name is Rakesh Yousaf and I am from Lahore, Pakistan. I have recently completed my Postgraduate diploma in Hospitality and Tourism Management. I have 10 years of working experience in IT and Hospitality Management roles. So far I have had a wonderful experience working in the Pakistan industry but now I want to enter the International Job market. I believe it is the best option to enter the International Hospitality Job market as it offers a multicultural environment that will be great for my career growth and development. I have attached my resume below for you to access and let me know if I am a good fit for the role. I'm looking forward to hearing from you. Kind Regards, Rakesh Yousaf
Job Preference
No Preference yet
Experience
Service Supervisor
2019-12 - 2022-05
Butlers Chocolate Café Supervisor
Content
➢ Communicate with customers, managers, and all employees. ➢ Control of services operations at the take-out counter of the restaurant and lunchroom. ➢ Conduct regular inspections of the restaurant service area to determine whether proper standards of hygiene and sanitation are maintained. ➢ Train new employees and provide ongoing training for all staff. ➢ Managing restaurant staff work schedule. ➢ Supervising all aspects of the restaurant for its smooth operations on a daily base. ➢ All the responsibilities of customer tasks to all the restaurant personnel and ensuring that the responsibilities are completed on time. ➢ Respond to customer complaints quickly and resolve them effectively. ➢ Monitoring inventory and checking on dining customers to enquire about food quality and service.
Associate Product Owner
2021-12 -
Khaleef Technologies Officer
Content
➢ Collaborating with prospective users and clients to understand and anticipate their needs and translate them into product requirements. ➢ Defining the vision for the team’s product. ➢ Creating a product road map based on the Product vision. ➢ Managing the product backlog and prioritizing them based on changing requirements. ➢ Overseeing all stages of product creation including design and development. ➢ Developing user stories. ➢ Monitoring and evaluating product progress at each stage of the process. ➢ Liaising with the product team and end-users to deliver updates. ➢ Participating in Scrum meetings and product sprints
Education
Arts · Undergraduate
2016-09-01 - 2018-02-23
Punjab University
Hospitality and Tourism Management · Professional
2021-05-01 - 2021-11-23
Cothm
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Srimal Balasuriya
I'm Srimal Janandaya Balasuriya from Srilanka . I am keenly interested in working as a Hotel Operations Staff in your company. My customer service experiences, and development skills are well matched with qualifications described by you in the job ad that has been posted. That's why I believe that I could be a great contribution to your team and organization. My Career background includes three year working experience as a Busboy/ Food Runner / Host / Receiver at M.H.Alshaya L.L.C.Dubai(P.F.Chang’s) it’s a world Branded Restaurant .There I was responsible for handling basics Customer services, Handling customer concerns, Receiving products and goods, Checking quality of the products, Storing products and goods, Answering Phone Calls ,Responding to Emails ,Data entry and Reporting ,Coordinating Departments, Ordering, Inventory, Cost Controlling. In my previous Job I worked two years as an Allrounder Diamond Team Member in Domino's Pizza Pvt Ltd in Colombo Sri Lanka.Also I have 15 years of working experience in Customer Service in Srilanka. In 2001 I completed my school education, and I obtained a Diploma in International Cookery, Hotel Management by International Hotel School and Academy in 2002. My employers have commended me for my high level of interpersonal skills and naturally engaging personality. My motivations include learning new things and the challenge of meeting key objectives. My current and previous managers can be contacted to provide more information about my ability to meet the needs of this job
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