• Greeted and interacted with customers. • Demonstrated and explained merchandise,selecting and suggesting options suitable for the customers needs. • Assisted customers with purchase decisions. • Retrieves merchandise from sales floor,stock room,or other inventory locations. • Answered customers questions about merchandise. • Stock shelves with goods.

• Welcomed customers by greeting them and offering assistance. • Advised customers by providing product information(Features,Versatility and quality). • Achieved sales target and KPI’s as per the standards through professional customer service skills. • Built productive trust relationships with customers. • Provided up-notch customer service by using selling techniques. • Implemented new collections according to the harmony and style

• Coordinated with vendors and order supplies as needed. • Managed finances keenly. • Ensured guest satisfaction. • Handled team conflicts. • Guided clients to meet their needs. • Looked after the perfect customer service to our clients

• Welcomed visitors and identified the purpose of their visit before directing them to the appropriate department. • Answered queries by employees and clients. • Organized a filing system for important and confidential company documents. • Scheduled appointments and maintained calendars

• Performed personnel actions, such hiring and firing staff,providing employee orientation and training and conducting supervisory activities,such as creating work schedules and organizing employee time sheets. • Managed the day to day E-commerce operations of 90+ team member in 3 different stores of Carrefour covering all aspects of order fulfillment to achieve sales and revenue targets. • Prepared all kind of reports related to sales,performance and technical issues in daily,weekly and monthly basis. • Leading the online department in each store ensuring an excellent customer service to all the customers.