Siddhartha Dewan
Rivoli Group llc, Customer care representative
Job Type
On the job
Location
India, Darjeeling
Chat
Personal Advantage
I have around 16years of work experience varying from a call center agent to customer care representative to an HR Administrator 13years UAE experience. A quick learner, team player and a go getter.
Job Preference
No Preference yet
Experience
Customer care representative
2014-07 - 2021-03
Rivoli Group llc Staff/Employee
Content
Interacting with customers over phone & by email for:  Approval of repair estimates.  Conveying any repair related information.  Handling the basic level queries of the customers, providing solutions.  Interacting with retail outlets for any service related queries.  Coordinating with the respective internal team members for finding solutions of issues.  Escalating of relevant issues to Managers.  Maintaining of the Monthly cost to the brand report.  Evaluating the products and issuing the replacement of the faulty products and keeping their records.  Brands Handling: - Harry Winston, Breguet, JLC, Zenith, Bremont other Swiss brands.
Education
Arts · Master
2007-08-06 - 2009-10-08
North Bengal University
Popular members
Ahmad Khalifeh
As an LU finance and accounting graduate of 2018, with distinction, I believe that I'm an outstanding Management, Finance and accounting employee with a strong academic background (Master’s degree) which qualifies me to join your very prestigious institution and have some valuable contribution to your organization. I am a good team player, highly motivated, diligent, proactive, and able to work in a challenging environment and under pressure. Recently, during my undergraduate studies, I conducted several research projects on entrepreneurship and the last of which was a graduate study about the SME and central bank. Plus, of that, Recently I work in accounting and stock management abroad in CONGO DEMOCRATIC REPUBLIC at an esteemed company Fourniture et plus parts of Auto Lubumbashi Group. Also, I worked as Sales Advisor in one of leader Company Worldwide Allianz Group. However, I’ve occupied as Junior accounting in one of the prestigious Laboratory in Europe and Lebanon Inovie Group and I have attended one-month training in Byblos bank, Clemenceau Branch, which has introduced me to the structural banking, financing work and the ethics of work. Also, I did an internship in an office as a position accounting and auditing. As a matter of fact, this opportunity has offered me a good learning experience to gain some knowledge and professional expertise in this field. By nature, I am enthusiastic, result-oriented, well organized and willing to contribute to the company's overall objectives and goals. I believe that I am very ambitious, flexible and ethical and do enjoy high professional responsibility and commitment towards my job.
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