Siddhartha Dewan
Rivoli Group llc, Customer care representative
Job Type
On the job
Location
India, Darjeeling
Chat
Personal Advantage
I have around 16years of work experience varying from a call center agent to customer care representative to an HR Administrator 13years UAE experience. A quick learner, team player and a go getter.
Job Preference
No Preference yet
Experience
Customer care representative
2014-07 - 2021-03
Rivoli Group llc Staff/Employee
Content
Interacting with customers over phone & by email for:  Approval of repair estimates.  Conveying any repair related information.  Handling the basic level queries of the customers, providing solutions.  Interacting with retail outlets for any service related queries.  Coordinating with the respective internal team members for finding solutions of issues.  Escalating of relevant issues to Managers.  Maintaining of the Monthly cost to the brand report.  Evaluating the products and issuing the replacement of the faulty products and keeping their records.  Brands Handling: - Harry Winston, Breguet, JLC, Zenith, Bremont other Swiss brands.
Education
Arts · Master
2007-08-06 - 2009-10-08
North Bengal University
Popular members
USHAR MADHUSOODHANAN
+974 50611135 usharaarav@gmail.com Dear Hiring Manager, Thank you for the opportunity to apply for the job in your esteemed organization. After reviewing your job description, it’s clear that you’re looking for a candidate that is extremely familiar with the responsibilities associated with the role and can perform them confidently. Given these requirements, I am certain that I have the necessary skills to successfully do the job adeptly and perform above expectations. I am a hard-working professional who has been consistently praised as efficient by my co-workers and management. Over the course of my career, I’ve developed a skill set directly relevant to the post you are hiring for, including a Tenacious work ethic, high zone of tolerance, and hardworking. Overall, I have consistently demonstrated creative thinking, leadership, and multitasking abilities in every aspect of my Employment roles and I invite you to review my detailed Academic Credentials and Employment Chronicle in the attached resume. My employment details are as below SALES MANGER | 2020 – 2022 AL – SHAMAL CAR TIRES, DOHA, QATAR (Tire Traders) SALES COORDINATOR | 2017 – 2020 DUBAI MAINTAINCE CONTRACTING & TRADING, QATAR (Tire Traders) SALES MANGER | 2006 – 2017 DUBAI CAR WHEEL CO.LTD DOHA, QATAR (Tire Traders) ACCOUNTANT | 2003 – 2006 THAGALEKSHMI TAX CENTER, KOLLAM, KERALA, INDIA After reviewing my resume, I hope you will agree that I am the type of competent and competitive candidate you are looking for. I look forward to elaborating on how my specific skills and abilities will benefit your organization. Please contact me at +974 50611135 or usharaarav@gmail.com to arrange a convenient meeting time. Thank you for your consideration, and I look forward to hearing from you soon. Sincerely, USHAR.M
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