Siddhartha Dewan
Rivoli Group llc, Customer care representative
Job Type
On the job
Location
India, Darjeeling
Chat
Personal Advantage
I have around 16years of work experience varying from a call center agent to customer care representative to an HR Administrator 13years UAE experience. A quick learner, team player and a go getter.
Job Preference
No Preference yet
Experience
Customer care representative
2014-07 - 2021-03
Rivoli Group llc Staff/Employee
Content
Interacting with customers over phone & by email for:  Approval of repair estimates.  Conveying any repair related information.  Handling the basic level queries of the customers, providing solutions.  Interacting with retail outlets for any service related queries.  Coordinating with the respective internal team members for finding solutions of issues.  Escalating of relevant issues to Managers.  Maintaining of the Monthly cost to the brand report.  Evaluating the products and issuing the replacement of the faulty products and keeping their records.  Brands Handling: - Harry Winston, Breguet, JLC, Zenith, Bremont other Swiss brands.
Education
Arts · Master
2007-08-06 - 2009-10-08
North Bengal University
Popular members
Majid Aziz
MAJID AZIZ HOR AL ANZ DEIRA DUBAI UNITED ARAB EMIRATES. MOBILE # +971-55-7403376 , EMAIL : alhamdanitraders2006@gmail.com ______________________________________________________________________ To, HR MANAGER Dear HR, Thank you for the opportunity to apply for the Suitable position at your company. After reviewing your job description, its clear that you are looking candidate that is Extremely familiar with the responsibilities associated with the role & can perform them Confidently. Given these requirements, I am certain that I have the necessary to Successfully do the job adeptly and perform above expectations. I am result oriented person. Student of (Bs Software Engineering ) Currently Studying at Virtual University of Pakistan online. During my working profession I manage to study also in my free time. Currently I am on visit visa in Dubai UAE.I have working Experience as a Sales Executive and as a Sales Manager and Qs & Supervision and also as a waiter and Outlet Supervisor in Different Organizations here in Dubai UAE. Where I learned valuable professional skills such as. · Verbal Communication · Excellent Customer Service · Resolve Conflict · Teamwork · Persistence · High Energy · Sell to Customer Needs · Thoroughness · Professionalism · Client Relationships · Physical Strength · Stamina · Point-of-sale Systems · Food Safety · Patience · Social Perceptiveness · Positive Attitude · Dependability · Interpersonal Skills · Stress Tolerance · Dexterity · Adaptability In both my professional and academic life , I have been consistently praised as hard working. Whether working on academic, extracurricular or professional projects , I apply proven creative thinking , multitasking and service skills , which I hope to leverage into the waiter Role at your company. After reviewing my resume , I hope you will agree that I am the type of competent and competitive candidate you are looking for. I look forward to elaborating on how my specific skills and abilities will benefit your organization. Please contact me at +971-557403376 via WhatsApp or call and Email at : alhamdanitraders2006@gmail.com To arrange for a convenient meeting time. Thank you for your consideration, and I look forward to hearing from you soon. Sincerely, MAJID AZIZ
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