Ensure to maintain a department organizational structure sufficient to meet all goals and objectives. • Motivate& train the performance of credit and collections staff to ensure efficiency in operations and measure department performance with appropriate metrics. • Develop & maintain effective relations with collection agencies, credit reporting agencies and with the sales department. • Verify credit application forms of new customers to establish credit worthiness of the company. • Draft credit report and verified credit information and look after the filling of credit application forms. • Manage customer credit files and maintain entire records. • Effectively communicate with customers, attend & resolve the queries and complaints of customers. • Review the city ledger folios with supporting documents. • Reconciling and checking of invoices. • Preparing and Sending the original invoices and SOA with all supporting documents to the customer. • Posting payments. • Ensure that all outstanding credit should be followed up to ensure receipt of all amounts due. • Preparing Aging Report. • Conduct monthly credit meetings and bad debt approvals. • Assisting in Finalization of Accounts Report. • Maintain & Update bank statements file and advice DOF of any discrepancies in the balance. • Maintain excel sheet, reconciliation and posting of Network International, Amex, ADCB credit card sales. • Dealing and reconciling all online commissions like booking.com, Expedia • Inspecting Paymasters. • Conducting Credit review meetings • Preparing and releasing monthly staff salary • Calculating vacation payments and final settlements