Personal Advantage
Organized and efficient Housekeeping Supervisor with extensive experience in the hotel and hospitality industry. Knowledgeable in areas related to staff management including scheduling, disciplinary matters and evaluation. Expertise in customer service and guest satisfaction.
Job Preference
No Preference yet
Experience
Room attended
2017-01 - 2019-07
Marco Polo hotel Attendant
Content
• Responsible for the general cleanliness of all assigned work areas
• Performed cleaning duties to maintain hotel rooms in a clean and orderly manner including common areas and the preparation of vacant rooms
• Made beds replenishing linens cleaning bathrooms vacuuming halls dusting and mopping
• Checked all vacant rooms daily to keep fresh
• Disposed of trash waste and other disposable material
• Maintained all equipment used in completion of housekeeping duties.
Room attended
2019-08 - 2020-09
Ja lake view hotel and resort Attendant
Content
● Responsible for guest room cleaning and place the amenity.
● Replaces and provides all linens as necessary in accordance with standards including making beds
● May regularly assist with deep cleaning projects
● May assist with other duties as assigned;
● Perform a variety of cleaning activities such as sweeping, mopping, dusting and polishing
Housekeeping supervisor
2021-02 - 2022-03
Aura boutique hotel Senior Supervisor
Content
• Stocks and maintains supply rooms; orders supplies according to a budget.
• Receives, processes, and handles guest complaints in regard to housekeeping services.
• Organizes all staff during the day and hosts daily meetings with housekeeping staff.
• Assists guests or patients with questions and basic requests.
• Provides a high level of customer service at all times; remains professional.
• Train housekeepers on cleaning and maintenance tasks
• Oversee staff on a daily basis
Senior housekeeping supervisor
2022-04 -
Ramee royal hotel and resort Senior Supervisor
Content
• Assigns workers their duties and inspects work for conformance to prescribed standards of cleanliness.
• Investigates complaints regarding housekeeping service and equipment, and takes corrective action.
• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
• Check rooms and common areas, including stairways and lounge areas, for cleanliness.
• Inventories stock to ensure adequate supplies.
• Makes recommendations to improve service and ensure more efficient operation.
• Follow-up guest complain and guest request.
Education
· Bachelor
2011-08-31 - 2013-08-11
Pacific Institute of hotel management
