• Responsible for the general cleanliness of all assigned work areas • Performed cleaning duties to maintain hotel rooms in a clean and orderly manner including common areas and the preparation of vacant rooms • Made beds replenishing linens cleaning bathrooms vacuuming halls dusting and mopping • Checked all vacant rooms daily to keep fresh • Disposed of trash waste and other disposable material • Maintained all equipment used in completion of housekeeping duties.

● Responsible for guest room cleaning and place the amenity. ● Replaces and provides all linens as necessary in accordance with standards including making beds ● May regularly assist with deep cleaning projects ● May assist with other duties as assigned; ● Perform a variety of cleaning activities such as sweeping, mopping, dusting and polishing

• Stocks and maintains supply rooms; orders supplies according to a budget. • Receives, processes, and handles guest complaints in regard to housekeeping services. • Organizes all staff during the day and hosts daily meetings with housekeeping staff. • Assists guests or patients with questions and basic requests. • Provides a high level of customer service at all times; remains professional. • Train housekeepers on cleaning and maintenance tasks • Oversee staff on a daily basis

• Assigns workers their duties and inspects work for conformance to prescribed standards of cleanliness. • Investigates complaints regarding housekeeping service and equipment, and takes corrective action. • Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. • Check rooms and common areas, including stairways and lounge areas, for cleanliness. • Inventories stock to ensure adequate supplies. • Makes recommendations to improve service and ensure more efficient operation. • Follow-up guest complain and guest request.