Zakaa Ezat
IHG, Assistant restaurant manager
Job Type
On the job
Location
Qatar, Doha
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Personal Advantage
Energetic adaptable manager with 11+ years’ experience in all aspects of hotel and operations management within the hospitality industry. Exceptional interpersonal skills combined with proven ability to drive profitability manage and nurture talent deliver sales growth form strategic partnerships and successfully implement challenging projects. Outstanding leader with distinguished team-building skills and excellent conflict resolution abilities as well as a strong work ethic and great sense of humor.
Job Preference
No Preference yet
Experience
Assistant restaurant manager
2020-09 -
IHG Assistant Manager
Content
Help launch new food concept and culinary operations programs in conjunction with marketing division and culinary team.  Control costs and expenditures through detailed analysis of appropriate purchasing and inventory.  Recruit hire train and mentor staff developing skills and customer service excellence.  Ensured compliance with prescribed standards in the areas of guest relations labor costs paper costs restaurant safety and sanitation.  Placed food orders in accordance with established inventory levels and budgets.  Presented all specials promotions and marketing plans according to company procedures.  Prepared and maintained personnel records team member schedules financial and administrative reports.  Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
Education
BBA, Ship Building · College
2013-08-25 - 2017-05-25
Bachelor’s Degree / Higher Diploma,
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Ihab Nassef
My "Why" is to build a healthy working environment and a culture of success, trust, and engagement. My areas of interest and passion are in Organization’s performance, development and transformation through close systemic coaching with their respective leadership board that drives real growth and transformation. I held a number of roles during my career spanning between corporates & service providers' operations, client consultant, Sales, and Strategy. In Trainera, I held senior positions in the Commercial, Operations, and Strategy teams that included leading a number of key initiatives including developing customized business simulations for more than leading companies in the MENA region such as Pepsi and P&G. I worked in various regional Learning and Development firms starting with Scitron for Training, T-Smart Training, Logic Management Consulting (KSA), Trainera for Learning & Development, Misr takaful insurance & fatura, as well as a freelance trainer & consultant with different service providers like EBI & Maven events. I have a wide cultural experience having lived in several countries across the MENA region as Saudi Arabia, Dubai, and now Egypt. I am also an active member in a number of Development activities supporting a number of NGOs and University Clubs; an active member of a group of Sports Coaching who are aiming to embed sustainable practices to improve athletes’ awareness and life. Being a business consultant, Iparticipated in several projects in both the public and private sectors in the Middle East during my career. I am Certified Coach from International Coach Federation (ICF), CIPD practitioner, certified master trainer from “Customer Focus – USA” content, “Simdustry – German” & “Wilson Learning – the USA”.
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