Personal Advantage
IT Engineer and Cisco Networks Certified (CCNA), with 3 years of experience, My goal is to acquire a position within the field of Information Technology with a company that will allow me to demonstrate my skills, knowledge and involve growing with a society where I can contribute as much value as possible to the team. For the right opportunity I am definitely willing to relocate.
Job Preference
No Preference yet
Experience
French Speaker Advisor
2019-01 - 2019-05
Webhelp Officer
Content
Establishing the technical needs of the customer and suggesting appropriate products, Customer Services
IT Engineer
2019-10 -
TALA Insurance Supervisor
Content
Network Security administration with SOPHOS Firewall, Initiates and maintains policies and Conduct Cyber Vulnerability .
Troubleshoot issues and provide IT support for local and remote End-users.
Install and configure Windows OS, Office 365, MS-Outlook.
Resolve issues which through IT Helpdesk ticketing tool as per client ITIL.
Install and ensure update of SYMENTEC EndPoint Protection Antivirus..
Configuring domain within the tool and create and edite user accounts information, reset user passwords and removed access to the network utilizing Active Directory.
Monitoring network performance and ensure system availability for eligible employees, Wireless control and access points.
Configure and install various network devices and services (Firewall, VPN...)
Ensure the systems are kept up-to-date including versions and patch update.
Take care of Customer service like Business production system issues.
Troubleshoot and resolve all issues related to systems functionality such as laptops, printers, cloud, antivirus, software, storage, backup.
Create new Virtual Servers and install required software.
Managing FTP server and assign folder level permissions for users and groups.
Support and develope web applications using PHP, MySQL, Html and Css .
Manage the company WordPress website, and create Shopify websites
Education
Electronics and Computer Sciences · Bachelor
2015-10-04 - 2018-07-19
Saad Dahleb University
Networks and Telecommunications · Master
2019-10-06 - 2021-07-15
Saad Dahleb University
