Dear Sir or Madam, With this letter I would like to express my interest in filling an open vacancy at Your [Organization], in particular, the position of customer service representative I have worked as Front Office Receptionist, Costumer Support Executive at Ashok Deluxe Hotel in Mumbai for 2 Years from January 2019 to December 2021. In this position I was Responsible for Reception and costumer service. I have completed my Bachelor of Commerce studies at Shree Chinai College of Commerce and Economics Mumbai University. I would describe myself as someone who is Good at Time Management, Conflict Resolution, Hotel Operations, Problem solving and also Good at Communicating Languages such as English, Hindi, Telugu and Marathi and Also Proficient with Microsoft Office, Tally Basic Computer Knowledge .Combined with my experience, I believe that I can make a valuable contribution to your organization. I see the Position of customer service representative as the perfect next step in my carrier. In the position of customer service representative I expect to be able to develop myself further as a professional. I would like to further explain my motivation for this position during a personal meeting. You can reach me either by phone via +91 8976485120 or by email via johnsonnalka.jn@gmailcom Passport Valid till 03-June-2029 Thank you for your consideration. I look forward to hearing from you. Sincerely, JOHNSON NALKA Attachment: Resume

I'm an ambitious, analytical, enthusiastic, organised and time-oriented individual who strives well in a team environment.

Currently working as Senior Housekeeping Supervisor (Special Projects) with over 12 years of Hotel experience via restaurants, facilities management, housekeeping and Front office including Housekeeping planning and preparation, amenities planning and cost control, security operations, chemical handlers and hygiene standard procedures, staff management, On-the-job training by developing training manuals/SOPs. Areas of expertise include maintaining Housekeeping operations, conducting outlet briefing, cleaning service operations, room and public areas duty and, problem solving.

 An energetic and enthusiastic food service professional with 3+ years of experience in a service oriented hospitality environment  Good knowledge of food & beverage menu items and culinary terminology  Able to serve customers quickly and efficiently during busy hours and under pressure  Hands on experience in handling complaints, settling disputes and resolving grievances or otherwise negotiating with others  Check customers – identification in order to ensure that they meet minimum age requirements for consumption of alcoholic beverages  Maintain/keep the dining area clean and effective