• Supervised guest greetings and check-in/check-out procedures. • Offered guests room keys and assisted them in finding their assigned rooms by providing directions. • Checked and confirmed the identification of visitors, ensuring the safety of staff and the office premises. • Maintained a tidy reception area for a positive visitor impression. • Updated client accounts and patient charts for accuracy and currency. • Promoted interdepartmental communication for efficient processes and satisfactory guest preferences.

• Welcomed visitors and handled guest arrivals and departures. • Supplied visitors with keys and instructions regarding the whereabouts of their accommodations. • Screened and verified visitor IDs, maintaining security of personnel and office environment. • Sent invoices using electronic, standard, and certified mail services. • Coordinated with various departments to facilitate seamless operations and fulfill guest requests effectively. • Managed transactions, collections, and maintained precise financial records for the hotel.

• Greeted guests and managed check-in and check-out procedures. • Provided guests with keys and directions to room locations. • Utilised electronic, standard and certified mail services to deliver invoices. • Familiar with the use of hotel management software to streamline administrative processes and improve operational efficiency. • Communication with the other departments to ensure smooth processes and guest wishes fulfillment. • Management of transactions and collections, guaranteeing the accuracy and integrity of the hotel's financial records.