Michael Angelo Bugas
International Trading Franchises, Waiter / Barista
Job Type
On the job
Location
United Arab Emirates, Dubai
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Personal Advantage
I am currently working as Customer Service Staff at Smokers Center in Dubai on which I'm responsible to sell and promote tobacco items, Cigars and various smoking accessories to wide varieties of customers. But more importantly before I shifted to said career path I'm an experienced Food Server and Barista in Tony Roma's and Jamaica Blue here in Dubai for two (2) years. On this position I'm able to mainly usher guests to their desired seats, offer house or daily specialties, present the menu by memory, serve foods, and prepare coffee or mocktails.
Job Preference
No Preference yet
Experience
Waiter / Barista
2017-01 - 2020-01
International Trading Franchises Assistant Supervisor
Content
I'm an experienced Food Server and Barista in Tony Roma's and Jamaica Blue here in Dubai for two (2) years. On this position I'm able to mainly usher guests to their desired seats, offer house or daily specialties, present the menu by memory, serve foods, and prepare coffee or mocktails.
Customer Service - Store In charge
2020-04 -
National Trading and Developing Enterprises Assistant Supervisor
Content
I am currently working as Customer Service Staff at Smokers Center in Dubai on which I'm responsible to sell and promote tobacco items, Cigars and various smoking accessories to wide varieties of customers and handle over all operations of the store. My tasks includes receiving and checking of deliveries, checking and ordering or stocks, scheduling of staffs, prepare reports for daily closing sales, monthly expense and overtime of staff.
Education
Information technology · Bachelor
2010-06-01 - 2014-04-24
First Asia Institute of Technology and Humanities
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Ihab Nassef
My "Why" is to build a healthy working environment and a culture of success, trust, and engagement. My areas of interest and passion are in Organization’s performance, development and transformation through close systemic coaching with their respective leadership board that drives real growth and transformation. I held a number of roles during my career spanning between corporates & service providers' operations, client consultant, Sales, and Strategy. In Trainera, I held senior positions in the Commercial, Operations, and Strategy teams that included leading a number of key initiatives including developing customized business simulations for more than leading companies in the MENA region such as Pepsi and P&G. I worked in various regional Learning and Development firms starting with Scitron for Training, T-Smart Training, Logic Management Consulting (KSA), Trainera for Learning & Development, Misr takaful insurance & fatura, as well as a freelance trainer & consultant with different service providers like EBI & Maven events. I have a wide cultural experience having lived in several countries across the MENA region as Saudi Arabia, Dubai, and now Egypt. I am also an active member in a number of Development activities supporting a number of NGOs and University Clubs; an active member of a group of Sports Coaching who are aiming to embed sustainable practices to improve athletes’ awareness and life. Being a business consultant, Iparticipated in several projects in both the public and private sectors in the Middle East during my career. I am Certified Coach from International Coach Federation (ICF), CIPD practitioner, certified master trainer from “Customer Focus – USA” content, “Simdustry – German” & “Wilson Learning – the USA”.
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