Personal Advantage
I am a very upbeat and positive person who enjoys both working together as part of a team with others and also on my own,i would consider myself a people's person who enjoys helping others through great customer's service.
Job Preference
No Preference yet
Experience
waiter
2010-08 - 2013-04
Axim Beach Hotel Resort Entry level
Content
Quickly reset and clean up tables after customers Left to enable speedy turnaround and guest flow.
Cultivated warm relationships with regular customers.
Arrange and prepared tables for customers to offer memorable experience to guests and foster repeat business.
Explained menu items and suggested appropriate option for food allergy concerns.
Shared knowledge of Menu items and flavors, enabling customers to make personal decision base on the taste and interest.
Presented menus to patrons promptly after seating and answered questions about menu items making recommendation upon request.
waiter
2013-06 - 2015-06
Vienna City Beach intermediate
Content
Kept server areas clean and stocked to increase efficiency while working tables.
Maintained customer satisfaction by clarifying questions about orders and specialty items.
Resolve guest and employee complaints to maintain complete customers satisfaction and workforce effectiveness.
Displayed euthanasiasm and promoted excellent service to customers, successfully increasing referrals and walk in business.
Folded napkins and prepared silverware sets to provide adequate supply for host station.
Achieved monthly sales goals by using successful strategies to promote specials, desert and alcoholic beverages.
waiter/bartender
2015-02 - 2018-09
Loumoon Lodge Hotel Resort Mid level
Content
Maintained customer satisfaction with timely check-ins to assess food and beverage needs.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
Kept bar presentable and well-stocked to meet customer's needs.
Organized bar inventory and storage procedure to keep stocks within optimal level and meet expected customer demand.
Kept alcohol beverages well stocked and organized to meet expected demand.
Adhere to state laws regarding alcoholic beverage service and customer regulations.
Manage bar inventory, restocked supplies and placed orders for spirits,beer,wines and mixers.
Upsold daily specials and beverage promotions to exceed daily sales goals.
Trained five new bartenders on drink and preparation, product promotion, garnish preparation and sanitation protocol.
Education
Home Economics · High School Deploma
2006-02-06 - 2009-06-25
Nsein Senior High Axim
