Well energatic and i am love my job

Friendly customer service professional committed to providing high-quality service and developing customer relationships. Offering excellent interpersonal skills and knowledge of conflict resolution to lead a team of other customer service representatives, Skilled at understanding customer and employee requests and meeting needs and facilitating sales techniques. Positive customer service professional with a strong history of surpassing customer expectations. Skilled at navigating stressful situations with calm, collected and professional attitude. Decisive communicator demonstrating superb active listening skills to resolve issues.

Turismóloga, possuo quase 10 anos de experiência no ramo hoteleiro. Atuei nos últimos anos como agente de reservas , o que me fez buscar novas aprendizagens nas área de negociação, vendas e marketing, devido a necessidade de flexibilidade nos diversos canais que o segmento direciona, pessoas físicas e jurídicas. Busco na comunicação e clareza para que seja próspero e eficaz o trabalho , tanto individual quanto em equipe.

To excel in the position by applying my profession experience and strive towards fulfilling the responsibilities assigned to me by the company.ability also to perform well in my field and assure to uphold the quality standards, policies and procedures nevertheless to add on i am a passionate, deligent, resilient hardworking and team player person with strong organizational skills ready, ready, willing and eager to learn and grow .